Ralink/Motorola BC8 Bluetooth 3.0 + HS Adapter not working on windows 8

Anonymous
2012-11-01T04:36:34+00:00

I have a HP dv6 6119tx laptop that had windows 7 pre installed. The Ra link/Motorola BC8 Bluetooth 3.0 + HS Adapter is not working on windows 8, which worked perfect on windows 7, I checked through all HP resources for the drivers and installed the latest one too, but the adapter is not working as desired after the experience I had while working with Bluetooth on Windows 7. Please Help me to make the adapter work properly on windows 8

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-11T19:41:11+00:00

Below solution worked for me

1.       Open Device manager

2.       Right click on Bluetooth driver and click on update

3.       Click on “Browse my computer for driver software”

4.       Click on “Let me pick from a list of driver in my computer”

5.       Un check “Show compatible hardware” checkbox

6.       Select Cambridge silicon Radio Ltd

7.       Select “Generic Bluetooth radio”

8.       Click next

9.       Click finish

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Anonymous
2013-05-09T19:36:22+00:00

I have a HP dv6 6119tx laptop that had windows 7 pre installed. The Ra link/Motorola BC8 Bluetooth 3.0 + HS Adapter is not working on windows 8, which worked perfect on windows 7, I checked through all HP resources for the drivers and installed the latest one too, but the adapter is not working as desired after the experience I had while working with Bluetooth on Windows 7. Please Help me to make the adapter work properly on windows 8

Hello All,

Finally the Bluetooth is working for me now. What you need to do is install Motorola RALINK Bluetooth Windows 7 drivers in compatibility mode and check if that does the trick.

Install the driver in Compatibility mode:

a.       Download theMotorola RALINK Bluetooth driver for Windows 7 from the manufacturer’s website and save it on your local disk.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99320-1&cc=us&dlc=en&lc=en&os=4062&product=5239406&query=%20Pavilion%20g6-2016tx&sw_lang=&tool=

b.      Right click on the setup file of the driver and select “Properties”.

c.       Select “Compatibility” Tab.

d.      Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.

e.      Let the driver install and then check the functionality.

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  1. Anonymous
    2012-11-09T17:22:25+00:00

    I think we're all hoping that the MS community can help us find those alternative drivers you're referring to.  Otherwise, we can't use our HP hardware since they're not much help!

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  2. Anonymous
    2012-11-09T16:19:53+00:00

    Having recently "upgraded" my notebook (HP Pavilion dv7-4177nr Entertainment Notebook PC) to Window 8, I am experiencing the same issue.

    It has been my experience that HP will never update drivers for new OS releases. They have far too many model numbers to support. If you go to the Official HP site for your model, you will most likely find that Windows 8 is not in the list of supported OS.

    Until now, I've always managed to make some older driver work when upgrading. Unfortunately, the drivers/software for ralink/Motorola will not work for any of us.

    I'm not sure this is so much a Microsoft issue as an HP one.

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  3. Anonymous
    2012-11-08T04:09:44+00:00

    no reply from the microsoft yet :-(

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