Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

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  1. Anonymous
    2013-01-28T02:34:39+00:00

    Hello,

    I installed the synaptics oem driver and the touch begin to work in my zx6961 with Windows 8 Pro.... :

    http://www.synaptics.com/resources/drivers

    !!!

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  2. Anonymous
    2013-01-28T03:02:06+00:00

    Synaptics is only for Touchpad of Laptops, Netbooks.

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  3. Anonymous
    2013-01-28T05:23:37+00:00

    I have a HP touchscreen computer and recently installed Windows 8 as an upgrade. My touch screen no longer works. Can you help me?

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  4. Anonymous
    2013-01-28T08:19:05+00:00

    I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

    I had the same problem with mine. You can use drivers for the ZX6970 and your touch screen will work.  You can find it here: http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=3976

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