Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

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  1. Anonymous
    2012-11-19T09:01:05+00:00

    SmashingSeltzer,

    I have the ZX4951. Here is what i did to get full functionality back, just like it was in the release preview of Windows 8.

    I uninstalled any IdeaCom drivers and programs I have tried in the past few weeks to fix the issue. (This part is very important.)

    I downloaded the IdeaCom Touch Driver for the ZX4971. Select Windows 8 x64 from the Operating System drop down, and then download the driver.

    I installed the driver by running the setup.exe, restarted the computer and all is back to normal.

    Hope this works for you also!

    Thanks,

    Dan

               

    it's this link :

     

    http://global-download.gateway.com/GDFiles/Driver/Touch/Touch_IdeaCom_3.3.0.34_W8x64U_A.zip?acerid=634884828328797538&Step1=DESKTOP&Step2=ZX SERIES&Step3=ZX6971&OS=ALL&LC=en&BC=GATEWAY&SC=PA_6G

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  2. Anonymous
    2012-11-20T00:21:13+00:00

    SmashingSeltzer,

    I have the ZX4951. Here is what i did to get full functionality back, just like it was in the release preview of Windows 8.

    I uninstalled any IdeaCom drivers and programs I have tried in the past few weeks to fix the issue. (This part is very important.)

    I downloaded the IdeaCom Touch Driver for the ZX4971. Select Windows 8 x64 from the Operating System drop down, and then download the driver.

    I installed the driver by running the setup.exe, restarted the computer and all is back to normal.

    Hope this works for you also!

    Thanks,

    Dan

               

    it's this link :

     

    http://global-download.gateway.com/GDFiles/Driver/Touch/Touch_IdeaCom_3.3.0.34_W8x64U_A.zip?acerid=634884828328797538&Step1=DESKTOP&Step2=ZX SERIES&Step3=ZX6971&OS=ALL&LC=en&BC=GATEWAY&SC=PA_6G

    I'm not having much luck. I'd done a lot of digging around and have even gone as far as re-installing windows to make sure none of my modifications are affecting things. With this and the other driver mentioned earlier (The windows 7 one) installed, I get some sporadic functionality. 

    My model is actually modified with a different graphics card (It has a free PCI slot, by the way -- had to do some serious case-modding, though. ) It is also the ZX4951-**33e.**So, my situation might be different for those reasons.

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  3. Anonymous
    2012-11-20T11:50:25+00:00

    It worked for me! Thanks.

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  4. Anonymous
    2012-11-20T12:31:39+00:00

    this new driver worked for me I have the gateway zx4971 the touch screen now works

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