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I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi ssackfield88,
This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.
I am going to try "Driver Genius" and upgrade the Intel chipset drivers. It looks like the ones embedded within Windows 8 are from 2006?
I have the same computer, and my touch worked fine with w7. I was just surfing trying to resolve this matter. I thought I might have some luck when I ran across your post. I called gateway by way of India and had no luck. but I was instructed by Microsoft to keep checking the driver updates on the website. good luck, and spread the love.
I had the same problem when I loaded windows 8 no more touch screen I unloaded it and put windows 7 back on then reversed the charges for windows 8 on my charge card for selling us faulty software if everyone does this they will fix the problem right away
Hi all,
I've been told that Windows 8 (Retail) supports Touch Screen with 5-Points Digitizers and up.
Unfortunately most systems manufactured before 2012, have 2-Points Digitizers, hence Windows 8 will not recognise them as having Touch capabilities.
Sorry, but this is not true.
While our touchscreens will not be as effective or "fancy" as newer touchscreens - they will indeed work just as well as they did on Window 7 and the earlier versions of Windows 8. Touch, scroll, pinch-to-zoom, and the like will all still work.
New computers shipping out may have the need to have the 5-points in order for them to be labeled as "touch compatible" for Windows 8 - but Microsoft won't shut down existing support.
We won't be able to multi-touch for effective onscreen typing - but our touchscreens will work. It is a driver problem - not a hardware problem.
Remember - the majority of us had working touchscreens in earlier Windows 8 versions.
