Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

112 additional answers

Sort by: Newest
  1. Anonymous
    2012-11-04T04:32:02+00:00

    No solution so far for this gateway  zx6971 with windows 8 pro upgrade 

    What is the maker of the digitizer?

    Integrated Windows® 7 multi-touch capable optical solution

    does not identify it enough to help you find an appropriate driver.   Are there any clues for it in W7?

    Notice that SmashingSeltzer with another Gateway model knows at least that much for it.

    BTW that description is similar to what an Acer user is given.

    HTH

    Robert Aldwinckle


    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-11-04T04:31:41+00:00

                

    My model uses the IdeaCom IDC 6650 as its touch controller.

    It may help if you would tell us how you found that out.

    E.g. your machine's spec's has the same kind of vague wording regarding its Touch implementation as the others

    Integrated multi-touch screen supporting finger touch 


    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-11-04T01:01:05+00:00

    I have the same issue .

    No solution so far for this gateway  zx6971 with windows 8 pro upgrade

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-11-02T23:19:56+00:00

    Oh, and I have also found some minor success on the same device with TouchBase's drivers. I had to go into its settings and un-check "use lift-off packet," under properties before it would respond properly. But I think it's less useful than the other previously mentioned driver. 

    Still, hope that's useful to somebody out there, the site to request the driver is;

    http://www.touch-base.com/

    Was this answer helpful?

    0 comments No comments