Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

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  1. Anonymous
    2012-11-04T04:31:41+00:00

                

    My model uses the IdeaCom IDC 6650 as its touch controller.

    It may help if you would tell us how you found that out.

    E.g. your machine's spec's has the same kind of vague wording regarding its Touch implementation as the others

    Integrated multi-touch screen supporting finger touch 

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  2. Anonymous
    2012-11-04T01:01:05+00:00

    I have the same issue .

    No solution so far for this gateway  zx6971 with windows 8 pro upgrade

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  3. Anonymous
    2012-11-02T23:19:56+00:00

    Oh, and I have also found some minor success on the same device with TouchBase's drivers. I had to go into its settings and un-check "use lift-off packet," under properties before it would respond properly. But I think it's less useful than the other previously mentioned driver. 

    Still, hope that's useful to somebody out there, the site to request the driver is;

    http://www.touch-base.com/

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  4. Anonymous
    2012-11-02T23:12:58+00:00

    I've noticed that the only devices receiving updates are the ones listed for compatibility with the windows 8 upgrade on Gateway's site. 

    My device is the ZX4951-33e (which isn't even specifically listed in their support section). Looking through for the devices they listed, there are windows 8 drivers, but nothing touch-related. The solution posted earlier granted me single touch, though there is a non responsive margin of about 1'' on any side of the screen.

    My model uses the IdeaCom IDC 6650 as its touch controller. The vendor's website is http://www.ideacom.com.tw/en_home.htm, but they only have drivers for two of their devices. I think I might shoot them a message. I'm not exactly hopeful of a free/any solution that way, but it seems like most other routes have been exhausted.

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