Windows XP Computer Overall Slow, Freezing & Locking Up.

Anonymous

My Mom's Windows XP Computer is overall slow, freezing & locking up mostly all the time. I don't have the money right now to pay for Premium Support through Microsoft to get it fixed. Can anybody please help me get this issue resolved immediately! It's been like this for a while. I just want my mom's computer to run normally like any other computer would. Please! Let me know. I appreciate it. Thanks.

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127 answers

Anonymous

2012-10-25T12:35:20+00:00

Did you get my last message?
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Anonymous

2012-10-25T12:47:57+00:00

yes, I read the message, please perform each step given in the link.

Once these have been performed, completely, then we can look at what is happening now.
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Anonymous

2012-10-25T15:34:54+00:00

About the Disk Defragmenter, Disk Cleanup? Or no? Let me know what I should do. Thanks.
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Anonymous

2012-10-25T15:57:58+00:00

About the Disk Defragmenter, Disk Cleanup? Or no? Let me know what I should do. Thanks.

Presumably, Elizabeth23 was referring to these detailed and thorough instructions in Shenan's answer:

http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/slow-windows-xp-computer/13ce8516-2095-43f3-8915-a4e9da93faa2

... when she said "please perform each step given in the link."

Granted, there is A LOT to do there! How far have you gotten?

If you would like other ideas, I can offer some, too.
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Anonymous

2012-10-25T16:03:54+00:00

I just did the Malwarebytes and the SuperAntiSpyware.
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