I did everything that you told me Daavee in your link. Except for the Windows Search. Why do I have to do that? Let me know. Thanks.
Windows XP Computer Overall Slow, Freezing & Locking Up.
My Mom's Windows XP Computer is overall slow, freezing & locking up mostly all the time. I don't have the money right now to pay for Premium Support through Microsoft to get it fixed. Can anybody please help me get this issue resolved immediately! It's been like this for a while. I just want my mom's computer to run normally like any other computer would. Please! Let me know. I appreciate it. Thanks.
Windows for home | Previous Windows versions | Performance and system failures
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Anonymous
2012-10-26T17:17:25+00:00 -
Anonymous
2012-10-26T20:43:20+00:00 I did everything that you told me Daavee in your link. Except for the Windows Search. Why do I have to do that? Let me know. Thanks.
KB940157 (Windows Search 4.0) is an OPTIONAL update. On some PCs, it can be a problem.
Do you have it installed? If you do have it, your Search window will look like this

instead of like this:

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Anonymous
2012-10-26T20:45:53+00:00 I don't think that's on my mom's computer. I checked before.
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Anonymous
2012-10-28T18:33:22+00:00 Get my last message?
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Anonymous
2012-10-28T18:51:40+00:00 I did everything that you told me Daavee in your link. Except for the Windows Search. Why do I have to do that? Let me know. Thanks.
(Just saw your last post; sorry I had missed it.)
Please clarify. Did you indeed do EVERYTHING that was suggested? Including:
Uninstalling Norton?
Running the Norton Removal Tool from the web link I had provided?
Installing MSE?
Running TDSSKiller? (If so, what were the results?)
You also need to be 100% sure that Windows Search 4.0 is NOT installed. My post on p. 3 of this thread contains all the info you need to determine if it is or not.
Another thing you need to do is to check if your hard drive's transfer mode slipped from the faster DMA mode to the slower PIO mode. For more info: