Windows XP Computer Overall Slow, Freezing & Locking Up.

Anonymous
2012-10-19T01:37:46+00:00

My Mom's Windows XP Computer is overall slow, freezing & locking up mostly all the time. I don't have the money right now to pay for Premium Support through Microsoft to get it fixed. Can anybody please help me get this issue resolved immediately! It's been like this for a while. I just want my mom's computer to run normally like any other computer would. Please! Let me know. I appreciate it. Thanks.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-07T21:40:41+00:00

    The Speed Test Results are as follows:

    Your Speed Result: SEATTLE, WA

    Download Speed: 2225 kbps (278.1 KB/sec transfer rate)

    Upload Speed: 3204 kbps (400.5 KB/sec transfer rate)

    Your Speed Result: SAN FRANCISCO, CA

    Download Speed: 1775 kbps (221.9 KB/sec transfer rate)

    Upload Speed: 3460 kbps (432.5 KB/sec transfer rate)

    Your Speed Result: LOS ANGELES, CA

    Download Speed: 10797 kbps (1349.6 KB/sec transfer rate)

    Upload Speed: 3628 kbps (453.5 KB/sec transfer rate)

    Your Speed Result: DALLAS, TX

    Download Speed: 16965 kbps (2120.6 KB/sec transfer rate)

    Upload Speed: 3645 kbps (455.6 KB/sec transfer rate)

    Your Speed Result: CHICAGO, IL

    Download Speed: 4149 kbps (518.6 KB/sec transfer rate)

    Upload Speed: 3598 kbps (449.8 KB/sec transfer rate)

    Your Speed Result: ATLANTA, GA

    Download Speed: 22319 kbps (2789.9 KB/sec transfer rate)

    Upload Speed: 3645 kbps (455.6 KB/sec transfer rate)

    Your Speed Result: NEW YORK, NY

    Download Speed: 24422 kbps (3052.8 KB/sec transfer rate)

    Upload Speed: 3675 kbps (459.4 KB/sec transfer rate)

    Your Speed Result: WASHINGTON, DC

    Download Speed: 23460 kbps (2932.5 KB/sec transfer rate)

    Upload Speed: 3694 kbps (461.8 KB/sec transfer rate)

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  3. Anonymous
    2012-11-07T21:28:02+00:00

    Ok. I will do that now.

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  4. Anonymous
    2012-11-07T21:25:54+00:00

    Which city should I use? Does it matter?

    Pick several and report ALL the results.

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  5. Anonymous
    2012-11-07T21:12:07+00:00

    Which city should I use? Does it matter?

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