Help with High Def Audio Driver and Win 8

Anonymous
2012-11-17T07:45:57+00:00

I installed Windows 8 - wiped out the programs and kept the personal info.  Now I dont have any sound. 

Checked the device drivers and the High Definition Audio Driver isnt working or was not installed.  I deleted the one that was there and rebooted.  Still wont work!  I cant seem to find a driver that will work. I tried updating the driver and it could find any on the pc or internet.  It was working under Vista and Win 7..

Any help would be greatly appreciated!  Thanks, Dave

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-05-13T11:32:31+00:00

    .. DON'T LEAVE JUST YET....

    On power up this morning, no audio.   I went forward with your suggestion to remove the Upper Filter value, rebooted and still no sound. The HDA driver no longer referenced that logitec driver.

    I'm gonna take it out back and shot it at sun-up.

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  2. Anonymous
    2014-05-13T11:40:36+00:00

    In the Device Manager can you right-click each sound device and select "Uninstall" and then uninstall each device.

    Restart the computer and let Windows redetect the devices.

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  3. Anonymous
    2014-05-13T12:47:48+00:00

    I actually have already done that.  The HDA will re-install (with ! warning).

    The sound card allows you to uninstall and optionally delete files. I took that route.  On reboot, it cannot find a driver and shows as a multimedia device with the "!" warning.  I then have to install the driver manually.  The driver is thorough enuf to detect even a trace of itself and also does an uninstall. Boot. Install. Boot. Still no luck.

    I have had to rethink.

    (1) My initial assumption that the HDA driver was at fault was incorrect.  Yesterday, when I came home, I had audio even when the HDA was showing the "!" warning.  I have to think the HDA driver is not necessary for sound.

    (2)  While I would think it would be hardware, I have tried 3 hardware schemes (read back a few days), with the same results.  Windows did not whine when I installed each driver so I can guess they are certified for W8.

    (3) I would then think then the MoBo, but I did the Intel chip set analyzer and have the up-to-date drivers. I would also suspect that more than sound would be gone if the chip set was upset.

    (4) In BIOS, I disabled the on-board audio, just to be sure. I did not have to do that before, tho'  (and I did re-enable it when I tried the on-board RealTek driver).

    I have considered a USB type audio solution, but am not ready to do that, as of yet.   I dunno any one I could borrow one from either, just as a diagnostic tool.  :-\

    Thanks for your continuing support.

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  4. Anonymous
    2014-05-13T16:37:34+00:00

    It may help if you could provide the following info:

    Windows key + S > type msinfo32.exeand press "Enter" > File > Save > then save as an .nfo file

    Then make the resulting .nfo file available via a public folder on OneDrive or similar site.

    Also, can you do the following?:

    Windows key + S > type eventvwr.exe and press "Enter"  > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

    Then make the resulting .evtx file available via a public folder on OneDrive or similar site.

    Here's a couple of links on using OneDrive (SkyDrive):

    http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq

    http://windows.microsoft.com/en-ca/onedrive/share-file-folder

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  5. Anonymous
    2014-05-13T23:26:14+00:00

    There was no default filtering for custom view. I created one that I thought may be of use. IF NOT, gimme the parameters you want and I'll check them off (18mb).   That, and the info file (8mb), are in:

    ** REMOVED **

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