How do I mass delete junk mail in Hotmail on Windows 8?

Anonymous
2012-11-22T20:52:08+00:00

How can I mass delete emails from my junk and deleted folder?  Takes too long to highlight and delete 7 or 8 at a time.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2012-11-24T13:51:42+00:00

Hi atomikbomb,

Certainly, there is an option of delete all of these emails in the Junk and deleted folders. There are two ways of going about manually- which means, you have to perform yourself the steps below:

  1. After signing in to your account, go to each of this folder.
  2. On the top of these emails, tick the box before the word ALL.
  3. Click delete menu above Junk or Deleted folder.

Another way to do it manually is doing the following steps:

  1. Hover the mouse cursor over the folder.
  2. Right click and choose empty folder.

Thanks!

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  1. Anonymous
    2013-01-25T11:40:34+00:00

    As DR Lambert stated, you have to click on one of the emails in the list first and then do a Ctrl+A to highlight all.  Just clicking on the folder does not work.

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  2. Anonymous
    2013-01-25T03:29:30+00:00

    Did you click on and highlight one of the messages first? I'm using Windows 8 Pro.

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  3. Anonymous
    2013-01-25T03:00:13+00:00

    Ctrl+A does not highlight all the messages in the selected folder of my OS. What gives? Is there more than one version of Windows 8 out there?

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  4. Anonymous
    2013-01-19T22:13:21+00:00

    Hello everyone,

     

    If you are accessing your account through web mail, you can try these steps below.

     

    1. On your mail page, you can see the folders on the left pane.
    2. Right click the folder you want to empty.
    3. On the pop up box that will appear, select Empty folder.

     

    In case you are using mail app on Windows 8, please post to the right forum. These are the best people that can help you.

     

    Thanks!

    This solution is and has always been available in Windows Live Mail and Hotmail and in the Office Outlook Web App. The problem is that there is no "Empty Folder" option in Windows 8 Mail app for the "Deleted" or "Junk" folders. You have to remove them, first from "Inbox" and "Junk" and then from "Deleted," within the Windows 8 Mail app or log in to Live Mail to "Empty" these folders with a minimum of button clicking. What a nuisance. I have found that it is possible to select more than one item at a time within each folder by right-clicking each item and then "deleting." You still have to perform this on "Inbox" and "Junk" to clear them of unwanted mail first and then perform the same action on the "Deleted" folder. I have just tried the "Ctrl+a" suggestion and it works to select all items in the folder.

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