Unknown Device (Code 28) - All Network Drivers (Code 31)

Anonymous

I'm trying to fix a problem with my Dad's computer, he advised that he couldn't connect to the internet anymore. When I took a look, the Network icon in the system tray says 'Not Connected - No Connections Available'.

After alot of faffing and searching on the net, I stumbled across the Device Manager and found that all of the Network Drivers have a Code 31 error. Then I noticed below these, that there is another error for an 'Unknown Device' which has a Code 28 error. On the Details tab in Properties for the Unknown Device, the Values state '00000040' and 'CONFIGFLAG_FAILEDINSTALL'.

Everything was working fine before, please can someone point me in the right direction?

I have attempted to update the Network Drivers to no avail. Obviously I would try to update the 'Unknown Device' if I knew what an earth it was!

Thank you very much in advance.

The computer is a Dell Vostro 1015 laptop with Windows 7.

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41 answers

Anonymous

2014-02-22T22:58:08+00:00

00000040

CONFIGFLAG_FAILEDINSTALL
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Anonymous

2013-10-31T11:53:32+00:00

Hi M Leary,

It may be the ASUS Wireless Radio Control according to the following link:

http://rog.asus.com/forum/printthread.php?t=25165&pp=10&page=1
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Anonymous

2013-10-30T11:39:29+00:00

ROOT\KERNEL\0117
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Anonymous

2013-05-26T21:54:31+00:00

You're welcome, and good luck!
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Anonymous

2013-05-26T15:27:31+00:00

At this point I might suggest you start a new topic on your issues.

You may need specialized and individualized help.

OK. Thank you.
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