Can't do any Windows 8 update (error code 800F081F)

Anonymous

I just update my Windows 7 laptop to windows 8 pro and found that I couldn't install any update due to this error 800F081F. It seems that MS had a solution, "System Update Readiness Tool", for all other windows version from vista to server 2008; but anyone know any solution for windows 8?

Some attemps I did:

I've tried troubleshooting to fix Windows update automatically but it doesn't help (Funny thing is that when troubleshooting has complete it actually tells me "Potential Windows Update Database error detected 0x800f081f -- fixed");

I've tried a MS tool called "Fix it" but the problem is still there;

I even uninstalled my anti-virus software and use Windows Defender instead; I also tried to restart Windows Update services several times.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Just wanted to share with anyone else who was having this issue what it was that I did to resolve it. First off some quick background, this is a brand new HP laptop so was no update over windows 7.

I first had issue updating due to a device issue with an installed HP codec that conflicted with a Windows Codec update, I resolved that and manually updated that single update. Then Windows update failed again. I tried doing the DSIM w/ Restorehealth option as suggested previously in this post, but to no avail.

Some more research led me to the following folder "C:\Windows\servicing\Packages" in this folder I did a quick search for some of the failing updates KB numbers.. (KB2727528 for example) and sure enough found the following...

Package_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_1_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_for_KB2727528_RTM~<blahblah>~6.2.1.0 cat and mum files

Using the following command (note that trying to remove the _1_ or _RTM results in a package not found!):

dism /online /NoRestart /remove-package /packagename:Package_for_KB2727528~<blahblah>~6.2.1.0

and recieved a 100% package removed! No way! Installed just that update and booyaah success, restarting it seemed to stall at 15% but then kept going after a few mins and success.

I then wrote out a batch file to execute the above command for any found package namefor anything that had a KB code in the the Windows Update list and viola all were removed. Windows update then completed successfully!

As my wife pointed out.. what do people who don't know computers/software as well as me do, and I told her they probably take them back for a refund, and she replied this is why people use Macs LOL! Probably true. I hope this helps someone else.

After 20+ years you'd think MS would've finally stopped releasing broken Windows software *sigh*

Doc.

0 comments

102 additional answers

Anonymous

2012-11-22T10:52:38+00:00

Doesn't work. I'm still getting the same errors I did before. All I accomplished was wasting another hour on this problem without actually making anything better. At least I can see that I'm not alone in my frustration over this.

There are multiple fixes for this problem and what works for one person doesn't necessarily work for all. I had to use all of them together to get updates working again, I've tried to consolidate all the solutions (including the one described in this thread by DocSlax) into a single one here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/cannot-update-windows-8-no-updates-will-install/e6df7346-fcdc-43fa-b868-d327f5a06bf1?tm=1353581301717
Was this answer helpful?

0 comments No comments
Anonymous

2012-11-22T13:29:20+00:00

Thank you but I don't have any result.

I got an error :

Microsoft Windows [Version 6.2.9200]

(c) 2012 Microsoft Corporation. Alle rechten voorbehouden.

C:\WINDOWS\system32>cd\

C:>MSUpdateCleanup KB2756872

C:>SET ARG=KB2756872

C:>FOR /F "usebackq delims=" %A IN (`dir /B C:\Windows\servicing\packages\Packa

ge_for_KB2756872~*.cat`) do SET FOUNDPKG=%A

File Not Found

C:>SET PKGNAME=~0,-4

C:>DISM /online /NoRestart /remove-package /packagename:~0,-4

Deployment Image Servicing and Management tool

Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

An error occurred trying to open - ~0,-4 Error: 0x80070057

Error: 87

An error occurred while processing the command.

Ensure that the command-line arguments are valid. For more information, review t

he log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:>
Was this answer helpful?

0 comments No comments
Anonymous

2012-11-22T13:30:58+00:00

Try the solution nammac is posting in this thread:

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/unable-to-install-kb2712808-error-code-80071a90/43e25272-d06b-4aec-b1a9-fecc5ff1d684

do have KB2647753 in your list of updates? go for that one first and alone if so.
Was this answer helpful?

0 comments No comments
Anonymous

2012-11-22T16:45:32+00:00

There are multiple fixes for this problem and what works for one person doesn't necessarily work for all. I had to use all of them together to get updates working again, I've tried to consolidate all the solutions (including the one described in this thread by DocSlax) into a single one here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/cannot-update-windows-8-no-updates-will-install/e6df7346-fcdc-43fa-b868-d327f5a06bf1?tm=1353581301717

I've tried all of that to no avail. I've run batch files, I've uninstalled drivers, I've run DISM in command prompts, I've run wizards. I quit. This is above my $0 Microsoft pay grade.

KB2756872 is now hidden because I've completely given up on ever getting it installed, and I'm sick of seeing it sitting there mocking me.
Was this answer helpful?

0 comments No comments