Can't do any Windows 8 update (error code 800F081F)

Anonymous
2012-10-27T09:23:06+00:00

I just update my Windows 7 laptop to windows 8 pro and found that I couldn't install any update due to this error 800F081F. It seems that MS had a solution, "System Update Readiness Tool", for all other windows version from vista to server 2008; but anyone know any solution for windows 8?

Some attemps I did:

I've tried troubleshooting to fix Windows update automatically but it doesn't help (Funny thing is that when troubleshooting has complete it actually tells me "Potential Windows Update Database error detected 0x800f081f -- fixed");

I've tried a MS tool called "Fix it" but the problem is still there;

I even uninstalled my anti-virus software and use Windows Defender instead; I also tried to restart Windows Update services several times.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-11-19T01:36:18+00:00

Just wanted to share with anyone else who was having this issue what it was that I did to resolve it. First off some quick background, this is a brand new HP laptop so was no update over windows 7.

I first had issue updating due to a device issue with an installed HP codec that conflicted with a Windows Codec update, I resolved that and manually updated that single update. Then Windows update failed again. I tried doing the DSIM w/ Restorehealth option as suggested previously in this post, but to no avail.

Some more research led me to the following folder "C:\Windows\servicing\Packages" in this folder I did a quick search for some of the failing updates KB numbers.. (KB2727528 for example) and sure enough found the following...

Package_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_1_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_for_KB2727528_RTM~<blahblah>~6.2.1.0 cat and mum files

Using the following command (note that trying to remove the _1_ or _RTM results in a package not found!):

dism /online /NoRestart /remove-package /packagename:Package_for_KB2727528~<blahblah>~6.2.1.0

and recieved a 100% package removed! No way! Installed just that update and booyaah success, restarting it seemed to stall at 15% but then kept going after a few mins and success.

I then wrote out a batch file to execute the above command for any found package namefor anything that had a KB code in the the Windows Update list and viola all were removed. Windows update then completed successfully!

As my wife pointed out.. what do people who don't know computers/software as well as me do, and I told her they probably take them back for a refund, and she replied this is why people use Macs LOL! Probably true. I hope this helps someone else.

After 20+ years you'd think MS would've finally stopped releasing broken Windows software *sigh*

Doc.

Was this answer helpful?

7 people found this answer helpful.
0 comments No comments

102 additional answers

Sort by: Newest
  1. Anonymous
    2012-11-15T12:38:07+00:00

    I have this same problem.

    I also upgraded from Win 7 x64 to Win8Pro.

    No Win Updates and no Mediacenter Update either.

    Ran DISM.exe but it doesn't work... didn't change anything.

    I also tried manually downloading the updates and running them from my desktop, but they also failed there.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-11-15T02:42:51+00:00

    This **** is driving me crazy too. I am sure it's Lenovo bloatware, seems most people have the issue are using Lenovo or other major OEM laptops. I had the problem not being able to upgrade Windows 8 with Pro Pack, my god that made me angry till I found the solution mentioned with msconfig. So I got that sorted but the Windows updates (4 of them) still can't be installed. Maybe I will just leave it until Microsoft fix it. I am not spening hours and hours troubleshooting something like this probably fix itself in a few weeks. I darn well hope.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-11-15T00:06:38+00:00

    Lucky you ;)

    I have no 13 not installable Updates.... But behavior changed a bit.. Not it seems all would be installed and on reboot it onyl installs 15%.... fails...retries...reboots.... again 15%, retry and revert all changes... Thats it....

    No install.

    Chris

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-11-14T23:06:54+00:00

    Today the system had approx. 8 new updates to apply for windows 8.  Would you believe the 8 new updates when smoothly  but the original 3 KB2770041, KB 2756872 and KB2756872 failed.

    MS what gives.

    Was this answer helpful?

    0 comments No comments