Can't do any Windows 8 update (error code 800F081F)

Anonymous

I just update my Windows 7 laptop to windows 8 pro and found that I couldn't install any update due to this error 800F081F. It seems that MS had a solution, "System Update Readiness Tool", for all other windows version from vista to server 2008; but anyone know any solution for windows 8?

Some attemps I did:

I've tried troubleshooting to fix Windows update automatically but it doesn't help (Funny thing is that when troubleshooting has complete it actually tells me "Potential Windows Update Database error detected 0x800f081f -- fixed");

I've tried a MS tool called "Fix it" but the problem is still there;

I even uninstalled my anti-virus software and use Windows Defender instead; I also tried to restart Windows Update services several times.

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Anonymous

Just wanted to share with anyone else who was having this issue what it was that I did to resolve it. First off some quick background, this is a brand new HP laptop so was no update over windows 7.

I first had issue updating due to a device issue with an installed HP codec that conflicted with a Windows Codec update, I resolved that and manually updated that single update. Then Windows update failed again. I tried doing the DSIM w/ Restorehealth option as suggested previously in this post, but to no avail.

Some more research led me to the following folder "C:\Windows\servicing\Packages" in this folder I did a quick search for some of the failing updates KB numbers.. (KB2727528 for example) and sure enough found the following...

Package_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_1_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_for_KB2727528_RTM~<blahblah>~6.2.1.0 cat and mum files

Using the following command (note that trying to remove the _1_ or _RTM results in a package not found!):

dism /online /NoRestart /remove-package /packagename:Package_for_KB2727528~<blahblah>~6.2.1.0

and recieved a 100% package removed! No way! Installed just that update and booyaah success, restarting it seemed to stall at 15% but then kept going after a few mins and success.

I then wrote out a batch file to execute the above command for any found package namefor anything that had a KB code in the the Windows Update list and viola all were removed. Windows update then completed successfully!

As my wife pointed out.. what do people who don't know computers/software as well as me do, and I told her they probably take them back for a refund, and she replied this is why people use Macs LOL! Probably true. I hope this helps someone else.

After 20+ years you'd think MS would've finally stopped releasing broken Windows software *sigh*

Doc.

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102 additional answers

Anonymous

2012-11-22T13:29:20+00:00

Thank you but I don't have any result.

I got an error :

Microsoft Windows [Version 6.2.9200]

(c) 2012 Microsoft Corporation. Alle rechten voorbehouden.

C:\WINDOWS\system32>cd\

C:>MSUpdateCleanup KB2756872

C:>SET ARG=KB2756872

C:>FOR /F "usebackq delims=" %A IN (`dir /B C:\Windows\servicing\packages\Packa

ge_for_KB2756872~*.cat`) do SET FOUNDPKG=%A

File Not Found

C:>SET PKGNAME=~0,-4

C:>DISM /online /NoRestart /remove-package /packagename:~0,-4

Deployment Image Servicing and Management tool

Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

An error occurred trying to open - ~0,-4 Error: 0x80070057

Error: 87

An error occurred while processing the command.

Ensure that the command-line arguments are valid. For more information, review t

he log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:>
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Anonymous

2012-11-22T10:52:38+00:00

Doesn't work. I'm still getting the same errors I did before. All I accomplished was wasting another hour on this problem without actually making anything better. At least I can see that I'm not alone in my frustration over this.

There are multiple fixes for this problem and what works for one person doesn't necessarily work for all. I had to use all of them together to get updates working again, I've tried to consolidate all the solutions (including the one described in this thread by DocSlax) into a single one here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/cannot-update-windows-8-no-updates-will-install/e6df7346-fcdc-43fa-b868-d327f5a06bf1?tm=1353581301717
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Anonymous

2012-11-22T05:14:26+00:00

Doc's answer worked for two of the three updates, but the other doesn't even get as far as the restart. As soon as it downloads I get the 800F081F error code. I'm done trying. Either Microsoft will actually fix the problem on their end or the update will never be installed. I'm tired of trying to figure out how to do Microsoft's jobs for them. They're the ones getting paid, so they should be the ones doing the work.
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Anonymous

2012-11-22T05:07:52+00:00
Guys, I tried Doc's solution but it didn't work for me. KB2770917 was not updating. It would finish updating on the windows update section but when I restart it would stall around 13% and revert. This is what worked for me.
1. Go to "msconfig" by pressing Windows+R and typing "msconfig" in the "run" window.
2. Click on "Services" tab.
3. Check on "Hide All Microsoft Services" near the bottom of the window.
4. Click on "Disable all". This will disable all the third party services except Microsoft Services.
5. Restart the computer when prompted.
6. Do the Windows Update (Mine was KB2770917 that was causing a huge bottleneck).
7. Restart your computer. It shouldn't stall at 13% anymore and should go smoothly.
Let me know if this solution works for any of you.

Thanks.
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