Can't do any Windows 8 update (error code 800F081F)

Anonymous

I just update my Windows 7 laptop to windows 8 pro and found that I couldn't install any update due to this error 800F081F. It seems that MS had a solution, "System Update Readiness Tool", for all other windows version from vista to server 2008; but anyone know any solution for windows 8?

Some attemps I did:

I've tried troubleshooting to fix Windows update automatically but it doesn't help (Funny thing is that when troubleshooting has complete it actually tells me "Potential Windows Update Database error detected 0x800f081f -- fixed");

I've tried a MS tool called "Fix it" but the problem is still there;

I even uninstalled my anti-virus software and use Windows Defender instead; I also tried to restart Windows Update services several times.

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Anonymous

Just wanted to share with anyone else who was having this issue what it was that I did to resolve it. First off some quick background, this is a brand new HP laptop so was no update over windows 7.

I first had issue updating due to a device issue with an installed HP codec that conflicted with a Windows Codec update, I resolved that and manually updated that single update. Then Windows update failed again. I tried doing the DSIM w/ Restorehealth option as suggested previously in this post, but to no avail.

Some more research led me to the following folder "C:\Windows\servicing\Packages" in this folder I did a quick search for some of the failing updates KB numbers.. (KB2727528 for example) and sure enough found the following...

Package_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_1_for_KB2727528~<blahblah>~6.2.1.0 cat and mum files

Package_for_KB2727528_RTM~<blahblah>~6.2.1.0 cat and mum files

Using the following command (note that trying to remove the _1_ or _RTM results in a package not found!):

dism /online /NoRestart /remove-package /packagename:Package_for_KB2727528~<blahblah>~6.2.1.0

and recieved a 100% package removed! No way! Installed just that update and booyaah success, restarting it seemed to stall at 15% but then kept going after a few mins and success.

I then wrote out a batch file to execute the above command for any found package namefor anything that had a KB code in the the Windows Update list and viola all were removed. Windows update then completed successfully!

As my wife pointed out.. what do people who don't know computers/software as well as me do, and I told her they probably take them back for a refund, and she replied this is why people use Macs LOL! Probably true. I hope this helps someone else.

After 20+ years you'd think MS would've finally stopped releasing broken Windows software *sigh*

Doc.

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102 additional answers

Anonymous

2017-03-14T01:36:32+00:00

Can somebody help me wia Skype?
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Anonymous

2014-05-30T03:57:54+00:00

http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8 Go there fixes the error automatically at least it did for me
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Anonymous

2013-10-20T20:32:42+00:00

Can you possibly post the batch script you made? I'm probably three levels beneath you in guru-dom, and while I could probably go delete the files myself I don't know how to write a script to delete all the Windows Update files (and probably shouldn't delete everything in the folder).

Thanks!
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Anonymous

2013-10-04T13:21:24+00:00

I have seen this process on multiple sites and blog posts, but what about when /restorehealth fails?

After doing this process I am receiving the error that:

"The restore operation failed. Either the repair source was not found or the component store cannot be repaired.

Error:0x800f081f

DISM Failed. No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\Windows\logs\DISM\dism.log"

Yet my update keeps failing to install and giving the error code 80073712 which keeps redirecting me back to this process.
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