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I upgraded to Windows 8 Pro on its release date. It had been working fine for me until yesterday (11/16/2012). Suddenly, I can't get the Start screen to respond. I'm unable to launch apps, access the Charms bar, etc. By pressing WinKey + D multiple times, I am able to get the Desktop to load. Once loaded, the Desktop seems OK though I can't access Charms from it either.
I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems. Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account). Also, I do not have a 3rd party AV/security product installed, just Defender.
In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or svchost.exe_TimeBroker). The error message reads, "The Time Broker service terminated unexpectedly." That didn't seem to be a problem until yesterday, but I don't know what to do about it.
I would appreciate any suggestions or advice.k
Matt
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hmmm. I just noticed that these offending apps are still showing within the Store as being installed on my PC, even though I am also being offered the choice to "install" them. So, perhaps deleting them while in safe mode isn't sufficient to really start afresh. Anyone have any ideas how to totally uninstall them?
Answering my own question, I reran the ISE script discussed earlier in this thread and chose to uninstall all but store and menu and play. Sure enough, they all now show up in the store as uninstalled on this PD, finally. They also start up with a "first use" message... but they also still have the hang, just as before. I'd like to kill the guy that created that clock app, and the Microsoft engineers that left themselves susceptible to whatever he violated.
i read something previously that once you get your end cleared, logging into the store resets things on your account. My thinking is that safemode let me uninstall stuff then logging back in let the store clear them on that end. Only thing that makes sense to me.
I too was experiencing this exact issue with TimeBroker service crashing and unresponsive start menu after a recent update while having some random clock app installed..
I've managed to solve it by using regedit to set the timebroker service disabled. I then restarted, removed all apps (including Mail, Games, everything) using the PowerShell script. I set the service to enabled and restarted the computer. Then went to store and redownloaded the apps I needed.
Before I did the above I did the old netsh winsock and ipv4/6 reset, and removed all my NICs in device manager, because SSDP service was crashing too. Didn't seem to have any effect. I also ran WSReset, but that kept hanging...
Fingers crossed it sticks :)
did it end up working? I am having the same problem. I managed to uninstall the clock program that was ruining everything with a system refresh, but timebroker still crashes every time I use a modern ui program. So basically, no skype, no calendar, no messaging, no mail....
