Windows 8 Start Screen and Apps Not Responding

Anonymous
2012-11-17T18:46:01+00:00

I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple times, I am able to get the Desktop to load.  Once loaded, the Desktop seems OK though I can't access Charms from it either.  

I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems.  Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account).  Also, I do not have a 3rd party AV/security product installed, just Defender.

In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or  svchost.exe_TimeBroker).  The error message reads, "The Time Broker service terminated unexpectedly."  That didn't seem to be a problem until yesterday, but I don't know what to do about it.

I would appreciate any suggestions or advice.k

Matt

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-03-09T06:44:37+00:00

    It did not work with any of the refreshes and only one of the updates described is installed i have removed and tried the updates again with no success i just got my new laptop 2 days ago and it started doing this.

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  2. Anonymous
    2013-02-11T16:54:55+00:00

    [SOLVED] Windows 8 becoming unresponsive after leaving my pc on . Like clicking on icon and no application would open.

    Find out what manufacturer your motherboard is and goto the motherboard web site and download the latest BIOS ROM software. Essentially after upgrading the BIOS ROM software the problem never returned and increased performance. For some reason Windows cant upgrade that part of the computer.

    Requirements would be the utility to upload the new BIOS ROM and the latest ROM software. 

    After upgrading to Win 8 I noticed that the bios was dated at 2010. The manufacturer had a rom update that was late 2012.  

    My crossfire ati feature also works better, but not all games.

    system

    asus 8 core phenome

    2x ati crossfire

    8gb

    ssd drive

    NOTE: be careful with this installing and follow the instructions. Worth the upgrade!

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  3. Anonymous
    2013-02-03T03:06:37+00:00

    As discussed previously, I've deleted all the Metro apps and reinstalled just new, finance, and weather. I still get the apps hanging midway through their loading... unless I disable their live tiles.  Without the live tiles, they run just fine.  Here's the error details:

    Log Name:      Microsoft-Windows-AppHost/Admin

    Source:        Microsoft-Windows-AppHost

    Date:          2/2/2013 9:07:40 PM

    Event ID:      126

    Task Category: (8)

    Level:         Error

    Keywords:      AppHost

    User:          jimdesktop\Jim

    Computer:      jimdesktop

    Description:

    App <AppexNews> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<News>, AppUserModelId: <Microsoft.BingNews_8wekyb3d8bbwe!AppexNews> Package Identity:<Microsoft.BingNews_1.7.0.38_x86__8wekyb3d8bbwe> PID:<3200>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<There are no more endpoints available from the endpoint mapper.

    >, HTML Document Path:</default.html>, Source File Name:<ms-appx://microsoft.bingnews/js/newsUtilities.js>, Source Line Number:<2141>, Source Column Number:<25>, and Stack Trace: ms-appx://microsoft.bingnews/js/newsUtilities.js:2141:25           registerLiveTileNotifications()

    ms-appx://microsoft.bingnews/js/processListener.js:536:17           startPostActivateWork()

    ms-appx://microsoft.bingnews/common/js/services.js:920:30           processManager_postSplashTimeout()

    .

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-AppHost" Guid="{98E0765D-8C42-44A3-A57B-760D7F93225A}" />

    <EventID>126</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>8</Task>

    <Opcode>12</Opcode>

    <Keywords>0x8000000000000001</Keywords>

    <TimeCreated SystemTime="2013-02-03T02:07:40.746854600Z" />

    <EventRecordID>55</EventRecordID>

    <Correlation />

    <Execution ProcessID="3200" ThreadID="2152" />

    <Channel>Microsoft-Windows-AppHost/Admin</Channel>

    <Computer>jimdesktop</Computer>

    <Security UserID="S-1-5-21-146235840-1439172004-2664336361-1017" />

    </System>

    <UserData>

    <WWAUnhandledApplicationException xmlns="http://manifests.microsoft.com/win/2005/08/windows/wwahost/events">

    <DisplayName>News</DisplayName>

    <ApplicationName>AppexNews</ApplicationName>

    <AppUserModelId>Microsoft.BingNews_8wekyb3d8bbwe!AppexNews</AppUserModelId>

    <PackageFullName>Microsoft.BingNews_1.7.0.38_x86__8wekyb3d8bbwe</PackageFullName>

    <ProcessId>3200</ProcessId>

    <ErrorType>WinRT error</ErrorType>

    <ErrorDescription>There are no more endpoints available from the endpoint mapper.

    </ErrorDescription>

    <DocumentFile>/default.html</DocumentFile>

    <SourceFile>ms-appx://microsoft.bingnews/js/newsUtilities.js</SourceFile>

    <SourceLine>2141</SourceLine>

    <SourceColumn>25</SourceColumn>

    <StackTrace>ms-appx://microsoft.bingnews/js/newsUtilities.js:2141:25           registerLiveTileNotifications()

    ms-appx://microsoft.bingnews/js/processListener.js:536:17           startPostActivateWork()

    ms-appx://microsoft.bingnews/common/js/services.js:920:30           processManager_postSplashTimeout()

    </StackTrace>

    </WWAUnhandledApplicationException>

    </UserData>

    </Event>

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  4. Anonymous
    2013-02-03T01:58:55+00:00

    I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple times, I am able to get the Desktop to load.  Once loaded, the Desktop seems OK though I can't access Charms from it either.  

    I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems.  Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account).  Also, I do not have a 3rd party AV/security product installed, just Defender.

    In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or  svchost.exe_TimeBroker).  The error message reads, "The Time Broker service terminated unexpectedly."  That didn't seem to be a problem until yesterday, but I don't know what to do about it.

    I would appreciate any suggestions or advice.k

    Matt

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  5. Anonymous
    2013-02-01T16:44:34+00:00

    I have tried this method along with having MS support remoting to my computer and running these a batch file with these commands:

    DISM.exe /Online /Cleanup-image /Scanhealth

    pause

    DISM.exe /Online /Cleanup-image /Restorehealth

    This did not work either.

    About a week later, another support tech remoted into my Windows 8 Pro and ran VIPRERescue15034 in safe-mode networking. This process ran for about 2-3 hours. The next day the OS8  ran even slower.

    Almost every app, or online will stop..(Not Responding) ....then continue.

    I also turned TimeBroker back on because there were no positive results from being disabled.

    Suggestions?

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