Windows 8 Start Screen and Apps Not Responding

Anonymous
2012-11-17T18:46:01+00:00

I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple times, I am able to get the Desktop to load.  Once loaded, the Desktop seems OK though I can't access Charms from it either.  

I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems.  Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account).  Also, I do not have a 3rd party AV/security product installed, just Defender.

In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or  svchost.exe_TimeBroker).  The error message reads, "The Time Broker service terminated unexpectedly."  That didn't seem to be a problem until yesterday, but I don't know what to do about it.

I would appreciate any suggestions or advice.k

Matt

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-11-04T05:54:11+00:00

    i found i had the same problem try'ed everything stated underneath to no avail after 2 hours i got fed up and put my computer in sleep mode and came back an hour later and everything was working finenot sure if it helps but its worth a shot if all else fails

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  2. Anonymous
    2013-11-04T04:11:31+00:00

    Hi, I am having similar problem with windows 8. Initially It did work with start screen, later when i logged in I am unable to open start screen by clicking icon from Charms bar / from windows start button on keyboard. I couldnot find out the reason. Its brand new laptop, please suggest how do i get back?

    Thanks in advance

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  3. Anonymous
    2013-04-05T13:58:46+00:00

    Mam i installed windows 8.and mine is a new  dell inspiron laptop with i3 processor.. as mcafee antivirus is not more secured i uninstalled it. and installed avast.it gor fr 1 mnth and a gain it is not secured.so again i reinstalled avast. and then i downloaded kaspersky.when am installing that kaspersky antivirus i got a pop up box with an alert of reboot needed to complete this application.so i clicked yes. then aftr 15 minutes it got opened the screen.But the login screen is not opening.my touch pad is not responding to enter my password.so i strucked here.so that i cannot move nay more. so plz resolve my problem mam plz... and thanks... hope ul help me

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  4. Anonymous
    2013-03-09T17:36:29+00:00

    I have repeatedly incurred multiple problems since updating to Win8 on my Lenovo ThinkPad Edge. Screen Freeze, Canon Printer (image class 4570dn), driver problems for toolbox ect...ect...ect..

    Having vested exhaustive houss of time and $$ for tech support both from the retailer of my computer and private online support...I gave up. I bought a Mac.  I can only caution others to be prepared, if your are encountering ongoing issues...it is seemingly an endless pit.  Best of luck..

    Harold

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  5. Anonymous
    2013-03-09T06:44:37+00:00

    It did not work with any of the refreshes and only one of the updates described is installed i have removed and tried the updates again with no success i just got my new laptop 2 days ago and it started doing this.

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