Code 80080005 Error on windows update with windows 7 home premimum

Anonymous
2012-09-16T04:00:21+00:00

I am trying to update my Windows 7 home premium but i have been unable to do so and every time code 80080005 appears . I want to know how can i resolve this problem. 

Sailendra

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-09-16T04:25:52+00:00

I am trying to update my Windows 7 home premium but i have been unable to do so and every time code 80080005 appears . I want to know how can i resolve this problem. 

Check your date, time and timezone.

Check for malware:

Download, install, run, update and perform full system scans with the following two applications:

Removing everything they find. Rebooting when needed. (You can uninstall one or both when done.)

Then perform an online scan with the eSet Online Scanner. Remove whatever is found.

Reboot.

Get the System Update Readiness Tool (save it) and right-click on it and "Run as Administrator". Choose the right one for you:

Let it run/fix things.

Reboot.

Try updating.

If it is still failing, attempt this next:

Reset your Windows Update Components with this FixIt:How do I reset Windows Update components?

Reboot.

Try updating.

If it still fails, try this...

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

net stop wuauserv cd %systemroot% ren SoftwareDistribution SoftwareDistribution.old net start wuauserv 3. Reboot 4. Try updating.

**Important** The following issues occur when you do this:

  • Updates that are currently downloaded but that have not yet been installed have to be downloaded again by using Windows Update or Microsoft Update.
  • When you delete the Software Distribution folder, your download history is removed.
  • If you currently receive updates from Microsoft Update and from Windows Update, you will have to re-select this option from the Windows Update Web site.

**Note** If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

STILL failing? We have something else to try...

Use this FixIt:

How to obtain the latest version of the Windows Update Agent

Reboot.

Register the WU components:

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

regsvr32 Jscript.dll regsvr32 wuapi.dllregsvr32 wuaueng.dll

Reboot.

Try updating.

If it still fails after that - repeat this part ONCE more...

Reset your Windows Update Components with this FixIt:How do I reset Windows Update components?

Reboot.

Try updating.

Come back and let everyone know how you faired.

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  1. Anonymous
    2013-12-31T14:21:10+00:00

    If you are denied access when you try to create a new key as mentioned in step 3, you can right-click on the 'Component Based Serving' key and choose 'Permissions...'. Then you can select the Advanced button near the bottom. Here you can change ownership (choose the Owner tab). I also had to add my user to have Full Control on the Permissions tab (these permissions are needed in both the 'Component Based Serving' key as well as the 'Version' subkey when it is added below). Note: It might be a good idea to take notice of what your settings are before changing them so that you can set the permissions back like it was before.

    To add a new subkey to the 'Component Based Serving' key, right-click on the 'Component Based Serving' key and choose New - Key. Name the new subkey as mentioned above... 'Version'.

    Now on to step 4, right-click on the new subkey (called Version, which you created in step 3) and choose New - Expandable String Value. For the name, paste in the value you captured in step 1. Then right-click the new item you just added and choose Modify. At the beginning of the Value data enter this value *%SystemRoot%\winsxs* and then behind that paste the string value that you captured in step 2 above. Select OK to save it.

    Now you can remove your permissions again back to what they were before. (For more details about setting the Ownership back to TrustedInstaller, check out this link... http://www.vistax64.com/tutorials/159360-trustedinstaller-restore-owner.html)

    Hopefully that all makes it clear for you.

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  2. Anonymous
    2013-12-31T08:20:36+00:00

    can you give more detailed instruction on steps 3 and 4? how do i create a subkey and do all those things?

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  3. Anonymous
    2013-08-14T14:27:22+00:00

    My solution was to follow the steps shown at this location... http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/windows-modules-installer-error126/2a45788d-c1e5-4b62-a5b1-2410cbcbf813

    My symptoms were:

    • Windows update fails with 80080005 error
    • sfc fails

    To fix it i followed these steps shown in the above link:

    1. Navigate to C:\Windows\Servicing\Version and read the name of a subfolder. It will be named something like 6.1.7600.16385. That is your {TrustedInstaller ID}. Copy the name of that folder to the clipboard (and paste it in Notepad for safe keeping). 
    2. Find a subfolder in C:\Windows\WinSxS whose name starts with: 

    x86_microsoft-windows-servicingstack_31bf3856ad364e35_{TrustedInstaller ID} (32bit Windows)

    amd64_microsoft-windows-servicingstack_31bf3856ad364e35_{TrustedInstaller ID} (64bit Windows)

    Copy the name of that folder to the clipboard (and paste it in Notepad for safe keeping).

    1. Create subkey "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version". You will need to take ownership of "Component Based Servicing" then give yourself full access permissions before you can create the key.
    2. In the new Version key, create an "expandable value" using the TrustedInstaller ID as its name and the complete path of the folder you identified in WinSxS as its value. Properly you should use %SystemRoot%\WinSxS\whatever instead of C:\Windows\WinSxS\whatever.

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  4. Anonymous
    2013-07-26T18:37:19+00:00

    ok microsoft sort it out  your problem no solution at present

    everything on net now costs money to sort.

    fundemental error on your software

    please sort it out

    devote your time to current buyers of your software rather then trying to get new ones!!!!!

    You are not speaking directly to Microsoft when posting to this peer-to-peer volunteer based forum.

    I am not so sure I would agree with calling it a "fundamental error [with Microsoft's] software" as that would infer a much larger issue than this is.  In the thousands of systems I either manage or assist with managing - these types of issues are not frequent.  Usually something else (software or hardware) leads to issues like this.

    Not discounting it completely, either.

    However - everything ends up costing something - even if it's an indirect cost (no exchange of monetary equivalents.)

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