Code 80080005 Error on windows update with windows 7 home premimum

Anonymous
2012-09-16T04:00:21+00:00

I am trying to update my Windows 7 home premium but i have been unable to do so and every time code 80080005 appears . I want to know how can i resolve this problem. 

Sailendra

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-09-16T04:25:52+00:00

I am trying to update my Windows 7 home premium but i have been unable to do so and every time code 80080005 appears . I want to know how can i resolve this problem. 

Check your date, time and timezone.

Check for malware:

Download, install, run, update and perform full system scans with the following two applications:

Removing everything they find. Rebooting when needed. (You can uninstall one or both when done.)

Then perform an online scan with the eSet Online Scanner. Remove whatever is found.

Reboot.

Get the System Update Readiness Tool (save it) and right-click on it and "Run as Administrator". Choose the right one for you:

Let it run/fix things.

Reboot.

Try updating.

If it is still failing, attempt this next:

Reset your Windows Update Components with this FixIt:How do I reset Windows Update components?

Reboot.

Try updating.

If it still fails, try this...

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

net stop wuauserv cd %systemroot% ren SoftwareDistribution SoftwareDistribution.old net start wuauserv 3. Reboot 4. Try updating.

**Important** The following issues occur when you do this:

  • Updates that are currently downloaded but that have not yet been installed have to be downloaded again by using Windows Update or Microsoft Update.
  • When you delete the Software Distribution folder, your download history is removed.
  • If you currently receive updates from Microsoft Update and from Windows Update, you will have to re-select this option from the Windows Update Web site.

**Note** If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

STILL failing? We have something else to try...

Use this FixIt:

How to obtain the latest version of the Windows Update Agent

Reboot.

Register the WU components:

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

regsvr32 Jscript.dll regsvr32 wuapi.dllregsvr32 wuaueng.dll

Reboot.

Try updating.

If it still fails after that - repeat this part ONCE more...

Reset your Windows Update Components with this FixIt:How do I reset Windows Update components?

Reboot.

Try updating.

Come back and let everyone know how you faired.

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  1. Anonymous
    2015-06-22T21:46:33+00:00

    Did you ever resolve it?

    Nearly 3yrs on I've got the same error and its driving me nuts!!!

    Considering a clean install of windows 7 is I can locate the disc

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  2. Anonymous
    2015-03-02T23:04:31+00:00

    I tried command prompt to run TrustedInstaller and got an error message. So I followed this http://support.microsoft.com/kb/959077 then tried Updates again and it worked. Id tried everything else and nothing worked but this.

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  3. Anonymous
    2014-12-05T15:52:05+00:00

    Check if "TrustedInstaller" Service is running (in Control Panel - Administrative tools - Services or in a command prompt "net start TrustedInstaller"

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  4. Anonymous
    2014-07-29T01:18:25+00:00

    Nigel Tenneson,

    That does seem like an unfortunate necessity (the clean installation of the operating system) for your issue - but since there are several thousand (likely millions) of possible hardware combinations and several million (possibly billion) possible software combinations possible out there for any one given Windows-based computer system (including every component in the machine - the hardware - and every patch, update, hotfix, device driver and other piece of software and their various versions and such) - there will likely be some where the basics answers and standard procedures are not enough to fix the base component of the OS.

    Glad you got your issue sorted in the end, however.

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