Metro App for Messenger "We can't send a message right now"

Anonymous
2012-10-26T17:16:05+00:00

I'm trying to use the Messenger Metro App for Facebook chat, and I have the accounts linked. Whenever I start it up it says "getting info" at the top, but my status down in the bottom is always "Not Connected". I am unable to switch the status to Active or Invisible because these options are greyed out. When I type a message into the text box, red text appears above it that reads "We can't send a message right now"

After I initially installed Windows 8, the Messenger app worked fine. Later on in the night after some updates it quit working and I have rebooted my system several times since then to no avail.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2012-10-28T16:49:42+00:00

I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted. 

Reinstalling the Messenger app fixed the problem for me , even with skype still being there I can send and receive messages.

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  2. Anonymous
    2012-10-28T15:55:17+00:00

    I can verify this. I had the same problem...

    Uninstalled skype, then rebooted -> the messaging app started working again and I could change my status (online/invisible/etc) - something I couldn't do.

    After 5 minutes I reinstalled skype and then the "can't send" message came back plus I couldn't change my status anymore (online/invisible were grayed out).

    It's clearly a skype problem.

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  3. Anonymous
    2012-11-02T10:57:49+00:00

    how do you re-install the windows 8 messenger app ? do u use the windows 8 disk?

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  4. Anonymous
    2012-11-02T13:53:41+00:00

    I had an issue with the messenger app when trying chat & found a cached folder for messenger from a previous W7 install which after I deleted it and rebooted - all seems to work ok on W8.

    regards

    Woody

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