Metro App for Messenger "We can't send a message right now"

Anonymous

I'm trying to use the Messenger Metro App for Facebook chat, and I have the accounts linked. Whenever I start it up it says "getting info" at the top, but my status down in the bottom is always "Not Connected". I am unable to switch the status to Active or Invisible because these options are greyed out. When I type a message into the text box, red text appears above it that reads "We can't send a message right now"

After I initially installed Windows 8, the Messenger app worked fine. Later on in the night after some updates it quit working and I have rebooted my system several times since then to no avail.

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Anonymous

I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted.

Reinstalling the Messenger app fixed the problem for me , even with skype still being there I can send and receive messages.

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58 additional answers

Anonymous

2013-07-30T05:20:21+00:00

I tried this and nothing happened. Did you have Skype as a desktop app?
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Anonymous

2013-10-16T04:07:34+00:00
Hi! I'm Caretta

I had this same problem.

But now is solved.

I did this 2 Action.
1. Clear Cloud data for my MS Account.
https://skydrive.live.com/win8personalsettingsprivacy/
1. Change E-mail as temporary
2. Delete Win 8 Account
3. Wait for 1 day (24h)
4. Recover all
All of my Messege App problem is solver.

But, I still do not know what was the rootcause.
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