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I'm trying to use the Messenger Metro App for Facebook chat, and I have the accounts linked. Whenever I start it up it says "getting info" at the top, but my status down in the bottom is always "Not Connected". I am unable to switch the status to Active or Invisible because these options are greyed out. When I type a message into the text box, red text appears above it that reads "We can't send a message right now"
After I initially installed Windows 8, the Messenger app worked fine. Later on in the night after some updates it quit working and I have rebooted my system several times since then to no avail.
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I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted.
Reinstalling the Messenger app fixed the problem for me , even with skype still being there I can send and receive messages.
I can verify this. I had the same problem...
Uninstalled skype, then rebooted -> the messaging app started working again and I could change my status (online/invisible/etc) - something I couldn't do.
After 5 minutes I reinstalled skype and then the "can't send" message came back plus I couldn't change my status anymore (online/invisible were grayed out).
It's clearly a skype problem.
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I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted.
Dear Eddie,
I have the exact same issue, and when I try to do what you have said, I cannot edit the login details for facebook at all. When I click add it also just tells me that I've added all of the possible accounts already. Restarting the computer doesn't work.
