Metro App for Messenger "We can't send a message right now"

Anonymous
2012-10-26T17:16:05+00:00

I'm trying to use the Messenger Metro App for Facebook chat, and I have the accounts linked. Whenever I start it up it says "getting info" at the top, but my status down in the bottom is always "Not Connected". I am unable to switch the status to Active or Invisible because these options are greyed out. When I type a message into the text box, red text appears above it that reads "We can't send a message right now"

After I initially installed Windows 8, the Messenger app worked fine. Later on in the night after some updates it quit working and I have rebooted my system several times since then to no avail.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2012-10-28T16:49:42+00:00

I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted. 

Reinstalling the Messenger app fixed the problem for me , even with skype still being there I can send and receive messages.

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  1. Anonymous
    2013-10-16T04:07:34+00:00

    Hi! I'm Caretta

    I had this same problem.

    But now is solved.

    I did this 2 Action.

    1. Clear Cloud data for my MS Account.

    https://skydrive.live.com/win8personalsettingsprivacy/

    1. Change E-mail as temporary
    2. Delete Win 8 Account
    3. Wait for 1 day (24h)
    4. Recover all

    All of my Messege App problem is solver.

    But, I still do not know what was the rootcause.

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  2. Anonymous
    2013-07-30T05:20:21+00:00

    I tried this and nothing happened. Did you have Skype as a desktop app?

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  3. Anonymous
    2013-07-27T02:14:55+00:00

    Right click on the messaging app and select uninstall. This will uninstall the messaging, email and calender app since it's a package. Go to the store and search for the program. I believe it's called something like message, mail calender. I don't remember the exact details. After you install the app, each of those apps should appear in the original place on the metro start screen.

    I uninstalled it and now I cant find the app in the store in order to reinstall. Help!

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  4. Anonymous
    2013-05-12T03:01:37+00:00

    yup , i had this prob. in dec, last year.

    for some reasons i reinstalled win8. then it was working fine for some days.

    & this problem arises again , it is better to switch to win7 ,a more stable OS rather than reinstalling win8 every time if microsoft cant solve this problem.

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