Metro App for Messenger "We can't send a message right now"

Anonymous
2012-10-26T17:16:05+00:00

I'm trying to use the Messenger Metro App for Facebook chat, and I have the accounts linked. Whenever I start it up it says "getting info" at the top, but my status down in the bottom is always "Not Connected". I am unable to switch the status to Active or Invisible because these options are greyed out. When I type a message into the text box, red text appears above it that reads "We can't send a message right now"

After I initially installed Windows 8, the Messenger app worked fine. Later on in the night after some updates it quit working and I have rebooted my system several times since then to no avail.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-10-28T16:49:42+00:00

I had the same problem as well. I uninstalled/installed and the issue didn't return yet. I believe the issue is with Skype, just as JoakimMagnusson noted. 

Reinstalling the Messenger app fixed the problem for me , even with skype still being there I can send and receive messages.

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  1. Anonymous
    2012-12-01T21:48:37+00:00

    Bump... :/

    I'm still having the problem from time to time, but it's annoying when I have to reinstall cause I lose all the previous messages... =='

    Please send your comments guys, it takes just 2 minutes...

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  2. Anonymous
    2012-11-26T16:57:08+00:00

    Hi again,

    Again a new post to bump this topic and to encourage people to post their comments about the application. Here is the way to proceed

    • Open the application "Messages"
    • Head your cursor in the right top corner and click on "Settings" (the cog)
    • Select "Comments" and make a short description of the problem.

    I hope everyone will take the time to do this and let's hope for a quick fix.

    Good evening,

    Regards

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  3. Anonymous
    2012-11-26T10:42:22+00:00

    Hi guys,

    I'm in the same case than you... Except that considering the fact that it was really annoying for me, I decided to reinstall my whole system...

    And guess what... the next day the problem is back, I'm literally PISSED....

    So I uninstalled and reinstalled, it's working for the moment, but how long...

    I'm seriously looking forward to Microsoft for a new version of their applications. I'm not going to uninstall/reinstall endlessly...

    And as well, since it's a new installation, I haven't even installed Skype yet. I deleted my Windows.old folder before reinstalling using the clean-up disk tool in "Computer"...

    I've done everything I could to fix this but I suppose it will be back at next start up...

    ._.

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  4. Anonymous
    2012-11-24T22:35:15+00:00

    Always read the entire thread before posting. We've all tried this a lot of times.

    New problem by the way - now I can receive but not send - I just get "Please wait, we're getting ready" - again, annoying. This is after a completely fresh W8 reinstall (formatted, installed Ubuntu, formatted, installed W8 - no chance of leftover files)

    I was just now having a problem opening all 4 of the apps. They just stayed on that screen. To fix it, i moved my mouse to the right top corner and went to the setting while attempting to open an app. All 4 of the apps now work perfectly

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