Why did Microsoft discontinue the Zune HD?

Anonymous
2011-10-09T23:55:15+00:00

I have been a loyal Zune/XBOX customer for years and now looking to replace my 8gb Zune that I've had for 4 or 5 years and cannot find a Zune HD anywhere. Since it's been discontinued Amazon has jacked up the price of a new one. I honestly think that Zune is far superior to Ipod in the MP3 department. Now I'm gonna be forced to buy an Ipod Touch.  I kinda feel betrayed by Microsoft.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-10-11T04:54:51+00:00

Hi Zombie79,

Thank you for your question and your concern. I believe the answer can be summed up with in the first sentence of the press release, "...going forward, Windows Phone will be the focus of our mobile music and video strategy, and that we will no longer be producing Zune players". We appreciate and share your feelings regarding the Zune device, however we have decided to move forward with a new strategy and we hope that we will be able to get you back on board soon.

Cheers!

robert

Was this answer helpful?

1 person found this answer helpful.
0 comments

74 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-13T21:24:17+00:00

    In other words, **** you !

    And more of the same as look whats happening 11/22/2013...No more Zune at all.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-13T03:34:03+00:00

    In other words, **** you !

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-09-22T12:25:04+00:00

    very dissapointed in response for repair. I have a Zune 120g and absoultely love it. Support wants to  replace it with an 80G for 120$. If I wanted an 80g  Thats what I would have bought. How do I get a 120G.  I dont want an Ipod 160g. I dont like apple products. I have a Blackberry, HTC Inspire, Iphone. I dont want the music on my phone, only a mp3 player. What other options are there  to get a harge G player.

    I am in the UK and Zune devices were never sold outside the USA. If you want to replace a Zune then why not buy a Nokia Lumia 520 for $99 and stick in 64gb memory card. You never have to put a sim in the card and you pretty much have a media device with wifi for less than half the cost of an ipod touch.

    If you take a sim out of a phone you have an MP3 player.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-09-22T00:08:31+00:00

    i don't like this mobile music strategy i want zune

    Was this answer helpful?

    0 comments