Why did Microsoft discontinue the Zune HD?

Anonymous
2011-10-09T23:55:15+00:00

I have been a loyal Zune/XBOX customer for years and now looking to replace my 8gb Zune that I've had for 4 or 5 years and cannot find a Zune HD anywhere. Since it's been discontinued Amazon has jacked up the price of a new one. I honestly think that Zune is far superior to Ipod in the MP3 department. Now I'm gonna be forced to buy an Ipod Touch.  I kinda feel betrayed by Microsoft.

Windows for home | Other | Music, photos, and video

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Anonymous
2011-10-11T04:54:51+00:00

Hi Zombie79,

Thank you for your question and your concern. I believe the answer can be summed up with in the first sentence of the press release, "...going forward, Windows Phone will be the focus of our mobile music and video strategy, and that we will no longer be producing Zune players". We appreciate and share your feelings regarding the Zune device, however we have decided to move forward with a new strategy and we hope that we will be able to get you back on board soon.

Cheers!

robert

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  1. Anonymous
    2012-01-31T17:34:26+00:00

    I am afraid that microsoft is lacking in the kind of imagineering that Steve Jobs brought to Apple

    with Ipod and Iphone, Ipad.  Microsft invented the Tablet computer but failed in the implementation.  Microsoft seems to be lacking in the ability to make things happen.

    And is being led by people who lack enthusiasm and ability to get great product ideas to

    the market place.

    Zunnies!

    As one of the pioneers during the Zune.net Forum debates and have hotly debated many issues -- one pivotal issue was the demand for a 64GB Zune HD which MS capitulated and realized they really screwed up only introducing the 16 and 32 GB versions -- I was surprised that the "Zune.net Forum" was/is still alive to some lessor degree.

    William, I agree that MS is known by their starting something great and exciting, then in a few years they seemed to lost all momentum and excitement on most of their products:  Zune is a very good example of this.  I applaud MS for their Xbox which, I think, is a very rare success.

    But, getting back to what you and others have said, I'm very disappointed that MS decided to shelve the Zune players.  If I were MS, I would have looked into partnering with the likes of Samsung to explore selling or sharing the patents and trademarks of Zune and continue making Zune players.  I'm in the opinion that buying an iTouch would be a good investment and backup and it seems like every month, my paradigm is shifting towards simply going to Apple and replacing all my products: computers, laptop, tablets - et al,

    I couldn't agree with you more that the lack of enthusiasm and creativity is continually a growing problem, in my opinion, for MS to evolve even further.  I hope I'm wrong, and while we have to give credit to MS for bringing into consumers' home the integration of computers/home theater experience (for example Windows Media Center), I don't see the continued development and enhancement in those areas as they should have been.  We're looking at (again) another company like Apple or Android to take this experience to a higher level (like the missed opportunities to improve on Windows Mobile and Windows Media Center) for MS to play catch up.

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  2. Anonymous
    2012-01-30T02:01:28+00:00

    If you haven't went to the dark side yet, and still want an HD, they are for sale new and used on ebay.

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  3. Anonymous
    2012-01-18T01:59:40+00:00

    You nailed it

    I will check out Best Buy, a refurb should be just fine.  I am also watching some New items on EBAY.

    As far as the phone goes we had to get new phones last year before the windows phone was available or we might have considered it, so for the time being we are stuck with what we have but I will probably watch how the windows phone evolves. I still would not get a phone based on its MP3 features.

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  4. Anonymous
    2012-01-18T01:35:59+00:00

    Just last year I spent Over $800.00 getting ZUNE HD's for my Family for XMAS. I feel ripped off because of your lack of APP's. Love the players. When I spent all that money no one told me you were dumping your users after only 2 years. Shame on you all.  I guess from now on I will have to spend my next $800.00 on I-Touch  at least they don't leave you with nothing!!!

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