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I have been a loyal Zune/XBOX customer for years and now looking to replace my 8gb Zune that I've had for 4 or 5 years and cannot find a Zune HD anywhere. Since it's been discontinued Amazon has jacked up the price of a new one. I honestly think that Zune is far superior to Ipod in the MP3 department. Now I'm gonna be forced to buy an Ipod Touch. I kinda feel betrayed by Microsoft.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Zombie79,
Thank you for your question and your concern. I believe the answer can be summed up with in the first sentence of the press release, "...going forward, Windows Phone will be the focus of our mobile music and video strategy, and that we will no longer be producing Zune players". We appreciate and share your feelings regarding the Zune device, however we have decided to move forward with a new strategy and we hope that we will be able to get you back on board soon.
Cheers!
robert
very dissapointed in response for repair. I have a Zune 120g and absoultely love it. Support wants to replace it with an 80G for 120$. If I wanted an 80g Thats what I would have bought. How do I get a 120G. I dont want an Ipod 160g. I dont like apple products. I have a Blackberry, HTC Inspire, Iphone. I dont want the music on my phone, only a mp3 player. What other options are there to get a harge G player.
The Zune HD was (and still is) a fabulous product; I was lucky enough to get a 64G (to accompany my 32G) at a great price while they were still available. You may be happy with a phone that only has 8G or 16G on board (and my understanding is that even if the phones have an expansion port that Microsoft doesn't support them, and they are, therefore, unreliable). I'm not.
There are some of us music die-hards that don't have any use for a smartphone with a mandatory monthly data fee since we are on a fixed income and don't do all the "social" stuff on the phone anyway (I don't even text). We need storage capacity. Maybe the future phones will have more memory but I doubt it as the trend is going towards storage in the "cloud".
I'm just hoping my HDs will last for awhile before they break down. At that point I guess I'll have no choice; I don't fault Microsoft since they are really a Software company (not a hardware company), but I do feel if they had marketed the Zune better it may have lasted a little longer (I would have loved to have an upgraded HD).
I too switched to the Ipod Touch and cancelled my Zune pass. Only music you actually purchase from Zune can be transferred to Itunes. Music downloaded with the Zune pass is "protected" and will not transfer.
I too was disappointed to find out that the Zune has been discontinued. I currently have the HD32 and a Galaxy phone. I want to keep my phone and music separate as I play my music constantly. So buying a Windows phone is not an option plus they only have 16 gb of internal mem so i wold have to buy an additional card for in order for me to have all my music. So with the discontinuation of the Zune, it looks like I will try to trade my Zune HD, 2 docking stations and a A/V dock for a Ipod Touch
