Hello, I am having a problem now after installing two optional windows updates here. Microsoft - Other hardware - Microsoft Hardware USB Keyboard Installation date: ‎2/‎21/‎2011 3:08 PM Installation status: Successful Update type: Optional Microsoft Other hardware software update released in December, 2010 More information: http://winqual.microsoft.com/support/?driverid=20403531 Help and Support: http://support.microsoft.com/select/?target=hub Microsoft - Other hardware - Microsoft Hardware USB Mouse Installation date: ‎2/‎21/‎2011 3:08 PM Installation status: Successful Update type: Optional Microsoft Other hardware software update released in December, 2010 More information: http://winqual.microsoft.com/support/?driverid=20403529 Help and Support: http://support.microsoft.com/select/?target=hub for my Windows 7 Pro 64 bit system now every time i reboot the computer windows automatically downloads and then installs the Microsoft intellitype pro software. First apun rebooting I get the small icon in the system tray that indicates that something is being installed i click on it i then get a message telling me [Driver software installation / Installing device driver software / Microsoft hardware USB keyboard] then after that i get another window that pops up this one says: [Downloading Microsoft Intellitype Pro / Driver installation complete. Downloading keyboard configuration software (Microsoft IntelliType Pro) after that a bubble appears in my system tray telling me that the device had been installed sucessfully. Then life goes on ...... But i would like to know what happened so I can stop this, its very annoying Some things I have done to try to fix the problem 1.) Uninstalled the microsoft intellitype pro 8.0 and the Microsoft intellipoint 8.0 software from add remove programs list... reboot ...problem still exists uninstalled devices from device manager... reboot... problem still exists moved both keyboard and bouse to different usb ports... reboot... problem still exists I was hoping someone else had some more ideas :) THANK YOU! PS I have Microsoft Digital Media Keyboard 3000 v1.0 Mouse drivers were installed & works just fine No Problems there!

OK. It now works. Just restart your machine and let the download happen on it's own. the intelitype application will install with the latest drivers and settings application. Good luck. Lets hear other's success. Tom

Microsoft intellitype pro Keyboard drivers get installed everytime I boot my computer after an optional windows update.

Anonymous

>>> Section start 2011/02/22 09:40:56.271

dvi: {Build Driver List} 09:40:56.271

dvi: Searching for hardware ID(s):

dvi: usb\vid_045e&pid_0732&rev_0200&mi_00

dvi: usb\vid_045e&pid_0732&mi_00

dvi: Searching for compatible ID(s):

dvi: usb\class_03&subclass_01&prot_01

dvi: usb\class_03&subclass_01

dvi: usb\class_03

cpy: Policy is set to make all digital signatures equal.

dvi: Processing a single INF: 'C:\Windows\INF\oem12.inf'

inf: Opened PNF: 'C:\Windows\System32\DriverStore\FileRepository\itpcdless.inf_amd64_neutral_0e80f03e3e024e3a\itpcdless.inf' ([strings.0409])

dvi: {Build Driver List - exit(0x00000000)} 09:40:56.287

dvi: Selected driver installs from section [ITPCdless_Install] in 'c:\windows\system32\driverstore\filerepository\itpcdless.inf_amd64_neutral_0e80f03e3e024e3a\itpcdless.inf'.

dvi: Class GUID of device remains: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}.

dvi: Set selected driver complete.

dvi: {DIF_FINISHINSTALL_ACTION} 09:40:56.303

dvi: No class installer for 'Microsoft Hardware USB Keyboard'

dvi: Using exported function 'CoDeviceInstall' in module 'C:\Windows\system32\itpcoin801.dll'.

dvi: CoInstaller 1 == itpcoin801.dll

dvi: CoInstaller 1: Enter 09:40:56.303

ven: >IType CoDeviceInstall - DIF_FINISHINSTALL_ACTION 09:40:56.303

ven: >DPG::IsITPIPSetupRunning 09:40:56.303

ven: ITP SetupRunningEvent.get() returned 0 09:40:56.303

ven: IP SetupRunningEvent.get() returned 0 09:40:56.303

ven: autoUpdateRunningEvent.get() returned 0 09:40:56.303

ven: <DPG::IsITPIPSetupRunning 09:40:56.303

ven: Finish Install Action is needed 09:40:56.303

ven: >DPG::ITPIPWebPackageDownloader::ITPIPWebPackageDownloader 09:40:56.318

ven: <DPG::ITPIPWebPackageDownloader::ITPIPWebPackageDownloader 09:40:56.318

ven: >DPG::PnPSoftwareInstallController::Run 09:40:56.318

ven: >DPG::PnPSoftwareInstallController::AreITPIPSoftwareInstallConditionsMet 09:40:56.318

ven: >DPG::IsITPIPSetupRunning 09:40:56.318

ven: ITP SetupRunningEvent.get() returned 0 09:40:56.318

ven: IP SetupRunningEvent.get() returned 0 09:40:56.318

ven: autoUpdateRunningEvent.get() returned 0 09:40:56.318

ven: <DPG::IsITPIPSetupRunning 09:40:56.318

ven: >DPG::PnPSoftwareInstallController::IsEnterpriseBlockRegkeyPresent 09:40:56.318

ven: <DPG::PnPSoftwareInstallController::IsEnterpriseBlockRegkeyPresent 09:40:56.318

ven: >DPG::PnPSoftwareInstallController::IsUserBlockRegkeyPresent 09:40:56.318

ven: Current Product Version: 8 09:40:56.318

ven: <DPG::PnPSoftwareInstallController::IsUserBlockRegkeyPresent 09:40:56.334

ven: >DPG::PnPSoftwareInstallController::IsSupportedMercuryDevice 09:40:56.334

ven: >DPG::PnPSoftwareInstallController::IsMercuryDevice 09:40:56.334

ven: >DPG::PnPSoftwareInstallController::GetDevicePID 09:40:56.334

ven: Required size of the device instance id is: 45 09:40:56.334

ven: Required the device instance id is: USB\VID_045E&PID_0732&MI_00\6&87D9833&0&0000 09:40:56.334

ven: <DPG::PnPSoftwareInstallController::GetDevicePID 09:40:56.334

ven: PID: 0x0732 09:40:56.334

ven: <DPG::PnPSoftwareInstallController::IsMercuryDevice 09:40:56.334

ven: <DPG::PnPSoftwareInstallController::IsSupportedMercuryDevice 09:40:56.334

ven: All conditions for SW installation are met 09:40:56.334

ven: <DPG::PnPSoftwareInstallController::AreITPIPSoftwareInstallConditionsMet 09:40:56.334

ven: >DPG::PnPSoftwareInstallController::DownloadAndInstallDc3dDriverPackage 09:40:56.334

ven: >DPG::DC3DPackageDownloaderInstaller::Run 09:40:56.334

ven: >DPG::DC3DPackageDownloaderInstaller::DownloadDc3duDriverPackage 09:40:56.334

ven: Download From: [http://go.microsoft.com/fwlink/?LinkID=207408] To: [temp folder] 09:40:56.334

ven: Calling HWSW::DownloadFile returned: 0x0. 09:41:00.015

ven: <DPG::DC3DPackageDownloaderInstaller::DownloadDc3duDriverPackage 09:41:00.015

ven: >DPG::VerifyDownloadedPackageValidity 09:41:00.015

flq: {SPFILENOTIFY_CABINETINFO}

flq: {SPFILENOTIFY_CABINETINFO - exit(0x00000000)}

flq: {SPFILENOTIFY_FILEEXTRACTED}

flq: {SPFILENOTIFY_FILEEXTRACTED - exit(0x00000000)}

ven: <DPG::VerifyDownloadedPackageValidity 09:41:00.062

ven: >DPG::DC3DPackageDownloaderInstaller::InstallDc3duDriverPackage 09:41:00.062

ven: >DPG::RunSelfExtractingExecutable 09:41:00.062

ven: commandLineArgs = [/quiet /X:C:\Users\Keith\AppData\Local\Temp] 09:41:00.062

ven: >DPG::GetCurrentUserToken 09:41:00.062

ven: >DPG::GetActiveUserSessionId 09:41:00.062

ven: <DPG::GetActiveUserSessionId 09:41:00.062

ven: Querying WTSQueryUserToken with the active session 09:41:00.062

ven: <DPG::GetCurrentUserToken 09:41:00.062

ven: No user token is available - Launch setup as current process user 09:41:00.062

ven: <DPG::RunSelfExtractingExecutable 09:41:01.185

inf: Opened INF: 'C:\Users\Keith\AppData\Local\Temp\dc3du\dc3du.inf' ([strings.0409])

inf: Opened PNF: 'C:\Windows\System32\DriverStore\FileRepository\dc3du.inf_amd64_neutral_fa02af3cce0d3a4e\dc3du.inf' ([strings.0409])

ven: Failed in calling DriverPackageInstall: dc3du.inf 09:41:01.310

ven: Error 0xe000020b: The device instance does not exist in the hardware tree.

09:41:01.310

ven: >DPG::CoinstRemoveFile 09:41:01.310

ven: Deleting [temp file], attempt 0. Result: 0 09:41:01.326

ven: <DPG::CoinstRemoveFile 09:41:01.326

ven: <DPG::DC3DPackageDownloaderInstaller::InstallDc3duDriverPackage 09:41:01.326

ven: Failed to install DC3D driver package 09:41:01.326

ven: Error 0xe000020b: The device instance does not exist in the hardware tree.

09:41:01.326

ven: <DPG::DC3DPackageDownloaderInstaller::Run 09:41:01.326

ven: Failed to install the DC3DU driver 09:41:01.326

ven: Error 0xe000020b: The device instance does not exist in the hardware tree.

09:41:01.326

ven: <DPG::PnPSoftwareInstallController::DownloadAndInstallDc3dDriverPackage 09:41:01.326

ven: Failed in calling DownloadAndInstallDc3dDriverPackage 09:41:01.326

ven: Error 0xe000020b: The device instance does not exist in the hardware tree.

09:41:01.326

ven: >DPG::PnPSoftwareInstallController::ManageITPIPWebPackageDownload 09:41:01.326

ven: >DPG::ITPIPWebPackageDownloader::Run 09:41:01.326

ven: >DPG::ITPIPWebPackageDownloader::StartITPIPWebPackageDownload 09:41:01.326

ven: From: [http://go.microsoft.com/fwlink/?LinkID=207397] To: [temp folder] 09:41:01.326

ven: Calling HWSW::DownloadFile returned: 0x0. 09:41:01.341

ven: <DPG::ITPIPWebPackageDownloader::StartITPIPWebPackageDownload 09:41:01.341

ven: >DPG::ITPIPWebPackageDownloader::StartProgressDlg 09:41:01.341

ven: <DPG::ITPIPWebPackageDownloader::StartProgressDlg 09:41:01.341

ven: >DPG::ITPIPWebPackageDownloader::WaitForDownloadOperation 09:41:01.341

ven: Download completed successfull 09:41:03.151

ven: >DPG::ITPIPWebPackageDownloader::DisableProgressDlgControls 09:41:03.151

ven: <DPG::ITPIPWebPackageDownloader::DisableProgressDlgControls 09:41:03.151

ven: >DPG::ITPIPWebPackageDownloader::DeferredEndProgressDlg 09:41:03.151

ven: <DPG::ITPIPWebPackageDownloader::DeferredEndProgressDlg 09:41:03.151

ven: <DPG::ITPIPWebPackageDownloader::WaitForDownloadOperation 09:41:03.151

ven: <DPG::ITPIPWebPackageDownloader::Run 09:41:03.151

ven: Download of ITPIP SW package completed successfully 09:41:03.151

ven: <DPG::PnPSoftwareInstallController::ManageITPIPWebPackageDownload 09:41:03.151

ven: Download completed successfully 09:41:03.151

ven: >DPG::PnPSoftwareInstallController::ManageITPIPWebPackageInstallation 09:41:03.151

ven: >DPG::ITPIPWebPackageInstaller::Run 09:41:03.151

ven: >DPG::ITPIPWebPackageInstaller::VerifyInstallPackageValidity 09:41:03.151

ven: >DPG::VerifyDownloadedPackageValidity 09:41:03.151

ven: Signature/certificate verfication of IPTIP Install package failed. 09:41:03.151

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.167

ven: <DPG::VerifyDownloadedPackageValidity 09:41:03.167

ven: IPTIP package signature/certificate check 09:41:03.167

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.167

ven: <DPG::ITPIPWebPackageInstaller::VerifyInstallPackageValidity 09:41:03.167

ven: Failed to verifiy install package validity 09:41:03.167

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.167

ven: <DPG::ITPIPWebPackageInstaller::Run 09:41:03.167

ven: Failed to install the IPTIP SW 09:41:03.167

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.167

ven: >DPG::ITPIPWebPackageDownloader::DismissDownloadingDialog 09:41:03.167

ven: >DPG::ITPIPWebPackageDownloader::StopDeferredEndProgressDlgThread 09:41:03.167

ven: <DPG::ITPIPWebPackageDownloader::StopDeferredEndProgressDlgThread 09:41:03.167

ven: >DPG::ITPIPWebPackageDownloader::EndProgressDlg 09:41:03.167

ven: <DPG::ITPIPWebPackageDownloader::EndProgressDlg 09:41:03.167

ven: <DPG::ITPIPWebPackageDownloader::DismissDownloadingDialog 09:41:03.182

ven: >DPG::PnPSoftwareInstallController::WaitForITPIPSetupToExit 09:41:03.182

ven: >DPG::IsITPIPSetupRunning 09:41:03.182

ven: ITP SetupRunningEvent.get() returned 0 09:41:03.182

ven: IP SetupRunningEvent.get() returned 0 09:41:03.182

ven: autoUpdateRunningEvent.get() returned 0 09:41:03.182

ven: <DPG::IsITPIPSetupRunning 09:41:03.182

ven: IsSetupRunning: result: 0 09:41:03.182

ven: <DPG::PnPSoftwareInstallController::WaitForITPIPSetupToExit 09:41:03.182

ven: <DPG::PnPSoftwareInstallController::ManageITPIPWebPackageInstallation 09:41:03.182

ven: Installation encountered an error 09:41:03.182

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.182

ven: <DPG::PnPSoftwareInstallController::Run 09:41:03.182

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.182

ven: >DPG::ITPIPWebPackageDownloader::StopDeferredEndProgressDlgThread 09:41:03.182

ven: <DPG::ITPIPWebPackageDownloader::StopDeferredEndProgressDlgThread 09:41:03.198

ven: >DPG::ITPIPWebPackageDownloader::EndProgressDlg 09:41:03.198

ven: <DPG::ITPIPWebPackageDownloader::EndProgressDlg 09:41:03.198

ven: >DPG::ITPIPWebPackageDownloader::AbortITPIPWebPackageDownload 09:41:03.198

ven: <DPG::ITPIPWebPackageDownloader::AbortITPIPWebPackageDownload 09:41:03.198

ven: Calling StartSetup returns 09:41:03.198

ven: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

09:41:03.198

ven: <IType CoDeviceInstall - DIF_FINISHINSTALL_ACTION 09:41:03.198

!!! dvi: CoInstaller 1: failed(0x00000241)!

!!! dvi: Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

dvi: {DIF_FINISHINSTALL_ACTION - exit(0x00000241)} 09:41:03.198

<<< Section end 2011/02/22 09:41:03.198

<<< [Exit status: FAILURE(0x00000241)]

0 comments

Anonymous

yep u guys are expierencing the same problem allright!

0 comments

Anonymous

same problem here but no icon in systray just small window when i get to desktop saying installation complete and downloading something. these update were last nite feb 21st.

windows 7 64 bit.

i have microsoft digital media keyboard 3000 and mouse that came with it is wheel mouse optical.

the updates said other hardware yet the drivers appear to be same as i had version 8

*********************UPDATE..... i rolled back to yesterday prior to this update and all is well again.... i should have known better as i rarely get an drivers from windows update... i always go to hardware site and see if they have new driver for item and get it there. lo and behold they don't show any items other that what i already had. Reliabilty History shows those 2 drivers and a few other HID items (human Interface Devices) that go with most USB hardware like this.

love to see an MS fix on this...i went to windows update and right clicked the items and choose "hide item" for both as i don't wish this issue on my machine again!

MS will never get wind of this unless someone puts in a help ticket and even then most of the help is outsourced and doesn't get you anywhere as the email exchange will have you doing about the same as dell's support would as they both go through a troubleshooting guide which is useless for this issue.

0 comments

Anonymous

I have same problem. Anyone know how to fix this?

I have Microsoft Natural Keyboard 4000.

Mouse is Microsoft Explorer, but its working fine. Drivers where installed with no problem.

Windows 7 64-bit

0 comments

Microsoft intellitype pro Keyboard drivers get installed everytime I boot my computer after an optional windows update.

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