IRQL_NOT_LESS_OR_EQUAL blue screen

Anonymous
2010-11-13T12:01:26+00:00

i just got 2 blue screens again... they just pop up every time i play 3D Games :\

But i just updated my Video Drivers :S

and these codes don't help me at all

i also checked the dump files with BS View

red are: portcls.sys, p17.sys, ntkrnlpa.exe, halmacpi.dll,

and on the other dump: ntkrnlpa.exe, win32k.sys

even got a dump with: dxgmms1.sys but that was before installing new video drivers, didn't get that one since :\ also cdd.dll

i hope anyone can help me

OS: Windows 7 86x

  BCCode:    1000008e

  BCP1:    C0000005

  BCP2:    9E4E6F00

  BCP3:    A1D2F724

  BCP4:    00000000

  OS Version:    6_1_7600

  Service Pack:    0_0

  Product:    256_1

  BCCode:    d1

  BCP1:    B4F05950

  BCP2:    00000007

  BCP3:    00000001

  BCP4:    91DC475D

  OS Version:    6_1_7600

  Service Pack:    0_0

  Product:    256_1

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-11-13T22:25:45+00:00

Hi,

I'll reply in English here.

the PAGE_FAULT_IN_NONPAGED_AREA (50) is caused by the AVG driver:

    Image path: \SystemRoot\system32\DRIVERS\avgntflt.sys

    Image name: avgntflt.sys

    Timestamp:        Fri May 07 14:28:31 2010

Try to get an Update for AVG.

the KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) happens while GDI operations, so update the graphic card driver:

ChildEBP RetAddr  Args to Child             

a1d2f7b8 9e4fa20e a1d2fcfc a1d2fb50 000004e8 win32k!ESTROBJ::vCharPos_H1+0x99

a1d2f7f0 9e4facfa ffbbe050 0000000b a1d2fcfc win32k!ESTROBJ::vInit+0x1d8

a1d2fb38 9e46af67 a1d2fcfc 0000004e 0000006a win32k!GreExtTextOutWLocked+0x62f

a1d2fbb4 9e4cfb07 02cccccc ffbbe068 00001004 win32k!GreBatchTextOut+0x1e6

a1d2fd24 82c4f3ec 000000c9 01ee8b70 01ee8b80 win32k!NtGdiFlushUserBatch+0x123

a1d2fd34 776c64f4 badb0d00 01ee8b70 00000000 nt!KiFastCallEntry+0xcc

    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys

    Image name: atikmdag.sys

    Timestamp:        Wed Sep 29 03:37:54 2010

the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) crash is caused by this driver:

    Image path: \SystemRoot\system32\drivers\P17.sys

    Image name: P17.sys

    Timestamp:        Fri Oct 16 04:11:53 2009

So update the soundblaster live card driver.

The other crashes are too old. They should be fixed with the newer drivers.

André


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  1. Anonymous
    2010-11-13T21:09:43+00:00

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  2. Anonymous
    2010-11-13T21:41:01+00:00

    http://cid-fd7fc7e031ac4688.office.live.com/self.aspx/Support/dumps.zip

    i hope the link is working o:

    i just added all the dumps i had - tho the newest one is after all the changes i did ( new southbridge drivers etc  - didn't test any further yet )

    i might get some other blue screens if i continue playing; as soon as i get one i'll update it here.

    btw i'm german ^_^ - i don't mind if your answers are in german or english (: tho english might be easyer for others to follow.

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  3. Anonymous
    2010-11-13T23:13:45+00:00

    Thanks a lot =)

    There is no update for my virus scanner tho i got the premium version =\ ... guess i have to wait for one then.

    could it be possible that " Image name: atikmdag.sys" got fixed when i installed the ATI Chipset drivers?

    also i downloaded new sound blaster live! 24-bit drivers - ( the newest ones from the crative homepage )

    but it told me the drivers i got on my system are newer than the latest from their homepage :S how can that be?

    got kinda confused there - where does Win7 get the drivers from if it's newer then the one Crative has?

    thx

    Basti

    p.s: can i remove the dumps now?

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  4. Anonymous
    2010-11-13T23:57:10+00:00

    Hi Basti,

    yes you can remove the dumps.

    If the drivers and the AVG program is the latets version it may aslo be a RAM issue. So try to run memtest86+.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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