Windows Phone 7. Error codes: 80072EFD and 83CF0108

Anonymous
2011-03-26T10:28:00+00:00

I have Windows Phone 7 (HTC HD), recently I experience problems with syncing my gmail and hotmail accounts (recieving error code: 80072EFD) and Facebook (recieving error code: 83CF0108) when using mobile internet. More over I can't open gmail.com in a browser as well. When I use Wi-Fi everything is ok. Thanks in advance for your help.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-03-27T14:11:34+00:00

Hi gedzius,

When you are using wifi everything is fine, right?

Please verify that on your Windows Phone, all configuration is okay:

  • Settings -> Mobile Network -> Data Connection is on "On"
  • Settings -> Mobile Network -> 3G connection is on "On"

Thanks, Tristan

Was this answer helpful?

0 comments

45 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-01-07T20:40:31+00:00

    I had the same problem and for me this worked: changed the micro sim, checked if it worked (it did :-)) and put my own sim back in it. Changed anything else. Everything works fine. Very happy. Had this problem for just 2 days and it was soooo frustrating.... But solved!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-10-26T08:57:33+00:00

    Hi All,

    i have the tha same error... HTC Radar .

    1. Turn off Data connection
    2. turn off 3G connection
    3. Restart the Windows Phone
    4. Turn on Data connection

    !!! do not turn on 3G connection !!!

    after this steps, my problem solved, the internet + exchange activesync + hotmail sync is working well, again

    MIchal

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-10-02T14:01:47+00:00

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-10-02T13:16:26+00:00

    Same here on a lumia 800 - wifi is fine, data connection on any network results in error code 80072EFD.

    I've patched phone, reset numerous times, changed sim cards, called my mobile operator etc - all with no success.

    My smartphone is brick - this needs sorting....

    Was this answer helpful?

    0 comments