MS Money 2007 on Win XP will not let me connect online telling me that Windows Live cannot verify my sign-in information. This happened in the last couple of days all of a sudden.

Anonymous
2010-11-21T14:09:45+00:00

Suddenly about November 17, 2010, I am not able to login to Microsoft Money 2007 on Windows XP using Windows Live ID.  It just stopped working.  The message states partially:  "Money could not verify your sign-in information.  You can use some Money features ...To regain access to online features, in the upper right corner of Money, point at the online updates icon, and click the down arrow.  Select sign-in with Windows Live ID...".  Well that didn't work either.  I have tried all the fixes recommended by Microsoft in kb891338 document and nothing works.  Did Windows Live ID stop working with Money 2007?  What do I do?

Thanks, Richard

Windows for home | Previous Windows versions | Apps

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Anonymous
2010-11-26T16:51:20+00:00

Same problem, on same date for me as well.  Here is a work-around that allowed me to update my accounts online this morning.

  1. Start MS Money 2007 and enter the Windows Live ID (email address and password that is linked to your MS Money file) to sign in to Money.
  2. Click the checkbox below the password field for "I want to sign in to Money directly, without access to all online services." then click the Next > button.
  3. After MS Money has started, click on the "butterfly" MSN.com icon in the toolbar located across top of MS Money 2007 window.
  4. Once the page loads within the MS Money 2007 browser click on the "Page Options" link in the top right hand corner of the MSN web page, under the Welcome to MSN.

<<<UPDATE on 11/30/2010: If the "My MSN" link is no longer available in the Page Options drop down menu, then scroll about half way down the MSN web page to the Hotmail section, and click the "Sign up" link.  Then follow step 7 below (you can skip step 5 and 6).>>> 

  1. Choose the "My MSN" link from the drop down from the Page Options link.
  2. Once the My MSN page loads within the MS Money 2007 browser click on the "Sign In" link in the top right hand corner of the My MSN web page.
  3. Sign in using your Windows Live ID and password that is linked to your MS Money 2007 file.
  4. Click the down arrow next to the Online Updates icon close to the top right hand corner of the MS Money 2007 window, next to the question mark for show help.

9. Choose the "Sign In with a Windows Live ID" link from the Online Updates drop down.

  1. Sign in using your Windows Live ID and password that is linked to your MS Money 2007 file.

11. Click the Online Updates icon in the MS Money 2007 window, next to the question mark for show help.

  1. Click "Update Now..." button.

Good luck!

Jim

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  1. Anonymous
    2010-11-28T22:19:27+00:00

    Wow. Thank you thank you!! This workaround is great, but Microsoft sucks. I wonder if they plan on fixing this problem. :(

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  2. Anonymous
    2010-11-28T02:31:11+00:00

    Jim,

    You are a genius!. You are right, this is a cumberson workaround, but at least it worked. The Money program was supposed to work until Jan of 2011. I was hoping to make it until Quiken comes out with their 2011 program. This will at least hold be for a little while.

    Scott

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  3. Anonymous
    2010-11-27T16:17:14+00:00

    I'm having the same problem about the same time. At least now I know it's not me. I'm already mad MS is shutting down MS Money since I have years of history in the program. I tried logging in from within Money like muddog suggested, but it didn't work for me.

    njoykat - You may want to try one more time.  Do not skip any steps and notice the distinction between "MS Money 2007" and "MSN" and "My MSN" in the steps.  Also note you have to "sign in" three times, once at the begining to start MS Money 2007, once after you navigate to the My MSN web page within the MS Money 2007 browser, and again from the MS Money 2007 Online Updates drop down menu (down arrow located top right next to the question mark icon).

    Jim

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