Mouse Scroll not working to scroll pages. only can Change the Volume control. How to fix it?

Anonymous
2011-11-22T09:59:05+00:00

Original Title: Mouse scroll wheel only adjusts the volume. How do I get it to scroll pages again?

Using wireless mouse (Silvercrest MTS2218-m with win 7 x64) and scroll wheel no longer scrolls page up and down in any program. It only adjusts the volume. How do I get it to scroll pages again?

Have already checked settings in control panel>mouse nothing obvious there to change this annoying feature. And have already uninstalled mouse driver in device manager but no change. have also shut down and started up laptop several times.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-12-06T14:56:13+00:00

Near the scrolling wheel is a dpi button, which also can be used to switch

between normal and media mode by holding it for 3 seconds. In the media mode

the wheel controls the volume and does not scroll.

Read the manual...   ;-)

Was this answer helpful?

4000+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2011-11-27T01:50:21+00:00

Hi,

1.     Have you checked whether the mouse works fine on a different system?

Try to connect the device to a different computer and then check.

If the issue persists, I would suggest you to contact manufacturer for further assistance.

Thank you.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

77 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-05-23T01:44:14+00:00

    thank you, fixed it instantly.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-07-03T06:31:39+00:00

    Ok. So this was happening to me 5 Minutes ago.

    I was looking at this page and nothing was working. 

    Then I realize my keyboard use to switch W A S D and the arrow keys,

    and all I had to do to fix it was unplug the keyboard and replug it.

    So I tried to unplug then replug my mouse. It worked luckily!

    If this doesn't work try using it on something different. If it

    still does that your mouse has a problem. You might have to call

    the company and get further assitance. If you cannot call see if they have a website

    If they do see if there is something like a tab on the microsft website ask a question.

    If not you might need further assitance.

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more