Windows Live Photo Gallery-error when trying to view pictures on SD card: 0x80010108

Anonymous
2010-12-23T14:27:51+00:00

I have a brand new Windows 7 computer with Windows Home Premium 64 bit operating system. The computer has a built in card reader. When I insert a 2 GB SD memory card into the card reader I see an autoplay screen with various options. If I select "View Pictures Using Windows Live Photo Gallery", I get the following message: "An error is preventing the photo or video from being displayed. Error Code 0x080010108"  How do I resolve this? 

 By the way, if I select " Import Pictures and Videos Using Windows Live Photo Gallery", everything works fine.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-12-24T15:42:58+00:00

This is the textbook way to import from a card, follow them exactly, oddly it's the way you say it works, lol :-)

  1. Make sure that your digital camera or memory card reader is turned on and connected to your computer, or that the disc is inserted into your computer's CD or DVD drive.
  2. Open Windows Live Photo Gallery by clicking theStart button. In the search box, type Photo Gallery, and then, in the list of results, clickWindows Live Photo Gallery.
  3. Click theHome tab, and then click Import photos.
  4. In theImport Photos and Videos dialog box, click the device that you want to use, and then clickImport. If you're importing from a CD or DVD, select the CD or DVD drive.
  5. ClickImport.
  6. ClickMore options to select the options that you want to use, such as where to save the files and what format to use for the folder and file names.
  7. Select eitherReview, organize and group items to import or Import all new items now.
  8. For all of the late comers to this thread microsoft released the codec pack that fixes this issue it is included at the download center here,

http://explore.live.com/windows-live-essentials?os=other

Download codec pack or redownload the new version of essentials with it already include,

http://www.microsoft.com/download/en/details.aspx?id=26829

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  1. Anonymous
    2011-09-16T01:43:34+00:00

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  2. Anonymous
    2011-09-25T04:45:30+00:00

    I had this problem on 2 computers. I was able to upgrade to Windows Live Photo Gallery 2011. This took care of all my problems at this time.

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  3. Anonymous
    2011-09-25T19:50:52+00:00

    I downloaded and reinstalled Window Live Essentials to correct the problem.

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  4. Anonymous
    2011-09-27T01:02:52+00:00

    Redownloading only worked because the windows live team finally released a new codec pack to address the issue/

    It took them nearly 10 months to release this update.

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