Windows 7 Checking For Updates stuck forever

Anonymous
2011-05-31T17:23:58+00:00

original title: Windows 7 Checking For Updates stuck forever - I know this is answered, but the solutions don't work for me. Please see details!

I have installed a legit Windows 7 OS on my laptop. Its not an upgrade, it was a blank hard drive. WIndows 7 installed flawlessly, picked up all my drivers. The only problem is I am having problems with Windows 7 updates. When I choose Windows 7 update, it says "Checking for updates" and stays like that - forever. Even the next day. I did heavy heavy research, found out others are having the same problem. I tried all the fixes I could find, which are listed below:

  1. No Anti-virus programs installed yet - brand new Windows 7 ultimate installation
  2. There is no spyware - its a brand new clean install
  3. Firewall shut off
  4. Temp files, cookies, history cleared
  5. background intelligent transfer service set to automatic in services.msc
  6. software distribution folder renamed
  7. tried shutting off automatic updates and doing it manually
  8. Added windowsupdate to trust zone
  9. ran MicrosoftFixit50202 in normal and advanced mode

Even with my internet SHUT OFF (turned off modem) it still checks for updates and doesn't fail with "No internet connection available".

Please, please help. Anyone.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-06-08T21:01:42+00:00

Problem solved.

It was my internet connection!! I logged onto my neighbors via wireless unsecured (ssh... don't tell lol), and within 30 seconds, 77 updates came through!

It has to be something in my network.

Thanks for helping though!!

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261 additional answers

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  1. Anonymous
    2016-09-01T14:06:36+00:00

    The original topic of this thread is another issue with similar symptoms.

    Set automatic updates to "Never check for updates" and reboot. Then install KB3172605.

    Regards, VZ

    Thanks, VZ.  Is there some number of times one needs to do that for it to work?  I have done this successfully on two other machines.  On this one, which should be the cleanest of them all due to never having been used as a workstation since the HD replacement and scratch W7 install, not so much.  I've turned updates to Never.  Rebooted.  Installed KB3172605 and watched it run for hours and hours.  I even tried both the domain logon and the local PC logon, both with the same outcome.  Clearly there is another element at work here.  I thought maybe Office 2010 was the wild card, but one of the other two that were successfully "repaired" also had Office 2010.

    I had a W8 machine with this issue, and it even stopped W10 upgrade until I opted with W10 to not install updates as part of the upgrade.  After the upgrade, it has done updates with no problem.  As to this one, I just replaced the hard drive, so it is a "new" Windows 7 machine and too late for a free W10 upgrade, and I'm not going to throw good money after bad on a five year old computer, by buying W10.

    Thanks anyway, VZ.

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  2. Anonymous
    2016-09-01T20:49:17+00:00

    If you go back a number of pages you will find a post I put up here on what I did to fix the problem on my Windows 7 computer.  I did more steps and tried a lot more things that merely installing a few fixes.  I eventually got the problem fixed.  Since these other posts have not done it for you, you may want to look at my prior (long) post.

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  3. Anonymous
    2016-09-01T23:02:09+00:00

    Yes, I found your post to be very helpful.  Unfortunately, it just didn't last.  My computer crashed with the next set of downloads.  I'm talking about a black death - everything.  The second time it crashed I even paid dearly for "professional" help.  It lasted a little longer and crashed again - for good.  Then I switched to my Dell.  Things were fine for awhile and then it started all over again until it crashed too.  I just decided that I've invested way too much time, energy and expense on a good (but not great) W10 OS.  Microsoft should have thought this through instead of taking their loyal following for granted.  It wasn't an easy decision until I realized how often I've had to fix a quirk or two in one of their systems over the decades.  Once that became apparent I decided to switch to a MAC as soon as possible.  I just want more time ON a computer instead of FIXING one.  Thanks and good luck.

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  4. Anonymous
    2016-09-06T09:43:53+00:00

    iThis is the work around I did on this issue :

    • boot computer into safemode with network
    • download Reset Windows Update Agent
    • reset windows updates components on safe mode

    ( https://support.microsoft.com/en-us/kb/949104).

    • download 4
    • clean boot
    • restart computer
    • manually install KB3135445
    • restart computer
    • followed by KB3102810

    -Install KB3112343

    • followed by KB3075851
    • check for updates
    • all the important and optional updates showed up

    for windows 7

    iThis is the work around I did on this issue :

    • boot computer into safemode with network
    • download Reset Windows Update Agent
    • reset windows updates components on safe mode

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

    (Reset windows update agent )

    1.

    • download 4
    • clean boot
    • restart computer
    • manually install KB3135445

    https://support.microsoft.com/en-us/kb/3135445

    (KB3135445)

    • restart computer
    • followed by KB3102810

    https://support.microsoft.com/en-us/kb/3102810

    (KB3102810)

    3.

    -Install KB3112343

    https://support.microsoft.com/en-us/kb/3112343

    (KB3112343)

    4.

    • followed by KB3075851

    https://support.microsoft.com/en-us/kb/3075851

    (KB3075851)

    Restart PC

    • check for updates
    • all the important and optional updates showed up

    for windows 7

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