Windows 7 Checking For Updates stuck forever

Anonymous
2011-05-31T17:23:58+00:00

original title: Windows 7 Checking For Updates stuck forever - I know this is answered, but the solutions don't work for me. Please see details!

I have installed a legit Windows 7 OS on my laptop. Its not an upgrade, it was a blank hard drive. WIndows 7 installed flawlessly, picked up all my drivers. The only problem is I am having problems with Windows 7 updates. When I choose Windows 7 update, it says "Checking for updates" and stays like that - forever. Even the next day. I did heavy heavy research, found out others are having the same problem. I tried all the fixes I could find, which are listed below:

  1. No Anti-virus programs installed yet - brand new Windows 7 ultimate installation
  2. There is no spyware - its a brand new clean install
  3. Firewall shut off
  4. Temp files, cookies, history cleared
  5. background intelligent transfer service set to automatic in services.msc
  6. software distribution folder renamed
  7. tried shutting off automatic updates and doing it manually
  8. Added windowsupdate to trust zone
  9. ran MicrosoftFixit50202 in normal and advanced mode

Even with my internet SHUT OFF (turned off modem) it still checks for updates and doesn't fail with "No internet connection available".

Please, please help. Anyone.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-06-08T21:01:42+00:00

Problem solved.

It was my internet connection!! I logged onto my neighbors via wireless unsecured (ssh... don't tell lol), and within 30 seconds, 77 updates came through!

It has to be something in my network.

Thanks for helping though!!

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

261 additional answers

Sort by: Newest
  1. Anonymous
    2015-12-29T21:59:49+00:00

    Have a Dell OptiPlex 740 and after days of trying every fix I could find on checking for updates hanging I saw this fix the first day but thought it was difficult and now wish I had done it.  It wasn't difficult I just downloaded the sub tool to the desktop and ran it.  The I copied and pasted the cmd into a notepad and saved it as reset cmd and ran it.  AND MY UPDATES WERE FIXED< HALLELUJAH!!!

    Found it here for my original error of 0x8007005, but that was days ago. Thank you to the person who posted this.

    https://support.microsoft.com/en-us/kb/968003

    To resolve the issue, make sure that you are logged on as an administrator, and then install the updates again. If the problem continues, use the SubInACL tool to repair file and registry permissions. To do this, follow these steps:

    1. Download the SubInACL tool, and install it to the default path that is offered by the installer. The default path will be one of the following, depending on your version of Windows: 
      • %ProgramFiles%\Windows Resource Kits\Tools (32-bit versions of Windows)
      • %ProgramFiles(x86)%\Windows Resource Kits\Tools (64-bit versions of Windows)
    2. Start Notepad, and then copy and paste the following commands:

    @echo off

        setlocal
         
        echo.
        echo Determine whether we are on an 32 or 64 bit machine
        echo.
         
        if "%PROCESSOR_ARCHITECTURE%"=="x86" if "%PROCESSOR_ARCHITEW6432%"=="" goto x86
         
        set ProgramFilesPath=%ProgramFiles(x86)%
         
        goto startResetting
         
        :x86
         
        set ProgramFilesPath=%ProgramFiles%
         
        :startResetting
         
        echo.
         
        if exist "%ProgramFilesPath%\Windows Resource Kits\Tools\subinacl.exe" goto filesExist
         
        echo ***ERROR*** - Could not find file %ProgramFilesPath%\Windows Resource Kits\Tools\subinacl.exe. Double-check that SubInAcl is correctly installed and re-run this script.
        goto END
         
        :filesExist
         
        pushd "%ProgramFilesPath%\Windows Resource Kits\Tools"
         
        subinacl.exe /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f  /grant=system=f
        subinacl.exe /subkeyreg HKEY_CURRENT_USER /grant=administrators=f  /grant=system=f
        subinacl.exe /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f  /grant=system=f
        subinacl.exe /subdirectories %windir% /grant=administrators=f /grant=system=f
         
        echo FINISHED.
        echo. 
        echo Press any key to exit . . .
        pause >NUL
         
        popd
         
        :END
         
        endlocal
    
    1. Save the file as Reset.cmd.
    2. Right-click the Reset.cmd file in File Explorer (in Windows 8.1 and Windows 8) or Windows Explorer (in Windows 7 and Windows Vista), and then click Run as administrator. In Windows XP, double-click the file in Windows Explorer.
    3. Wait until the execution finishes, and then try to install the update again.

    Note If you receive errors when you run SubInAcl, see the following Microsoft blog:

    Notes about a couple of possible issues while using the SubInAcl tool.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-12-22T12:16:19+00:00

    Please ignore the thread which I did NOT intend to start. Thank you.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-12-22T09:12:35+00:00

    I'm not exactly sure as to why a new thread should be started...

    Pick one or more:

    • To avoid confusion
    • To avoid inappropriate, possibly harmful, advice
    • To get YOUR problem resolved
    • Because your computer is not the same as any other computer
    • Because I might be able to help you and asked you to do so

    I don't think you read past the first few words, otherwise you wouldn't give the answer you did.

    I think creating a thread with exactly the same symptoms actually causes confusion. Have just had the experience with two threads, same content. The first one found a solution, but it took a while before the second thread realised that a solution was found

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-12-21T23:21:00+00:00

    [I intend?] to start a new thread.

    +1

    See...

        • HOW TO begin your own, new thread about your computer & problem

           http://answers.microsoft.com/en-us/Page/faq#faqAskQuestion1

        • What information to post in the Windows Update forum

           http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

    Was this answer helpful?

    0 comments No comments