Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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  1. Anonymous
    2011-02-07T07:22:09+00:00

    Didn't work for me. Tried on two different networks.

    No Firewall/Virusscanner was enabled.

    No idea what to do....

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  2. Anonymous
    2011-02-14T13:07:08+00:00

    Just to add more weight to this in the hope that someone on the MS side can answer definitively, couldn't get this work either on LAN from main PC or wirelessly from Tablet. No advanced settings show up, same C00D07C9 error, using HTC HD7. Finally ...turned off the windows firewall completely and hey presto it worked...not exactly recommended though I think? I did add Zune as an exception first in the firewall exceptions list but that didn't do it. Firewall off is the only way it seems.

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