Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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  1. Anonymous
    2012-07-25T09:15:06+00:00

    Hi there,

    I'm with Omnia 7 , OS 8773. carefully read this thread and the one from here : http://answers.microsoft.com/en-us/winphone/forum/wp7-sync/samsung-focus-wp7-wireless-sync-setup/cb69a1df-b74c-4269-a44d-912c3e589efd?page=2. I think I tried is almost all - NO SUCCESS.

    Please review what I did and suggest if there is any more hope ...

    1. switched OFF Win7 Firewall , Defender, Essentials, no other AV. Did not deal with "exceptions" - just switched OFF everything.
    2. Installed last ZUNE 4.8.2345.0
    3. Renamed phone to have no blanks / spaces
    4. switched home WiFi from 802.11n to 802.11g protocol
    5. Set UPnP to No on router setup
    6. Connected both comp and phone to the same WiFi, no ethernet connection
    7. checked comp is not on any public network / no VPN etc

    NOTHING WORKED - error C00D07C9. What else can I check ?

    Do have also XP PC and can put it on WiFi - does it worth a try ?

    Thanks in advance ... kind of desperate with MS.

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  2. Anonymous
    2012-04-25T21:16:18+00:00

    I had the same problem and my solution was to disable firewall.

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