Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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  1. Anonymous
    2012-11-28T17:40:35+00:00

    So - Are You and your wife on the same firmware (I do mean your phones :-)  )

    Does Your wife's phone present itself on your network with the name, it was given - and does yours ?

    The pain is - If it has ever worked properly and  Microsoft Updates is the bad guy, there'll never be a solution else but: Downgrade.

    The more terrible thing is: You buy a Windows phone for the integration. It should just WORK.

    How many people out there with 100% (except from MAC-adr) identical android phones will tell you that the one works with syn and the other doesn't - that be - on the very same machine.

    C'mon MS development people - It's your OS and Sync-software. Pick this from your backlog !

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  2. Anonymous
    2012-11-28T17:16:17+00:00

    The PC running Zune can be wired or wireless. We have both here. Wireless sync works on my wife's wired PC with her phone perfectly. My phone does not work on my PC whether I'm wired or wireless.

    In my case, a LOT of substitution testing is pointing heavily toward the phone. Now waiting to see if 7.8 fixes it without having to do a hard reset.

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