Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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111 additional answers

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  1. Anonymous
    2013-03-11T12:34:20+00:00

    I tried everything. Nokia 610 would connect 1st attempt but Nokia 800 would not. I used the fix tool on the Microsoft site which re-installs Zune and it worked for me.

    Hi,

    Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

    I have tried the FAQ but still nothing.

    Please help.

    Thanks,

    Trevor

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-03-11T09:07:30+00:00

    Hi,

    Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

    I have tried the FAQ but still nothing.

    Please help.

    Thanks,

    Trevor

    Hey man I think I've found an easy solution! If this works for everyone else, please rate up this answer :)

    I got fed up with the Wireless Sync not working when changing Firewall settings etc.   so all I did was disable WiFi on my phone, re-enable it and connect back to the Access Point all with the phone still connected to my pc (not sure if that makes a difference).

    Then I went to set up wireless sync again and it worked flawlessly! The sync must assume that you haven't set up wifi yet on your phone or something :p Anyway this worked just fine for me :)

    If that doesn't work then the only other thing I did (this may have fixed it too) was go to Start > Search programs and files > Windows Firewall with Advanced Security > Inbound Rules (Tab on the left) > Scroll down to where all the Zune rules are (Network Sharing Service rules) > click the first "Network Sharing Service" entry then hold ctrl+shift and click on the last entry > right click and finally click on Enable Rule. Then restart Zune and Wireless Sync should work :)

    Daniel

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