Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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  1. Anonymous
    2012-12-18T21:16:46+00:00

    Yo Guy

    Perhaps the fault lies in your network settings, which must be no new equipment and programs related to the WLAN.

    I am grateful that this is also my problem.

    Google translator translated the

    MfG

    says Mr.Me

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  2. Anonymous
    2012-12-10T22:07:58+00:00

    Just solved this with my Nokia Lumia 900. I was having the exact same error code C00D07C9

    I went through the official microsoft solution, and the solutions listed here (disabled firewall etc) and could not get an "advanced setup" option in my zune setup either.

    I went into my router settings, looking to disable its internal firewall, and noticed the ROUTER was still set to the default date and time.. 9/9/2009..

    Updated to current date and time, and timezone, and VOILA! it worked! (with my firewall enabled)

    It seems to me that most of these issues are related to router issues, i would make sure you have everything correct in your router before cursing microsoft... :D

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