An error code shows up 0x80070652

Anonymous
2011-09-29T15:51:54+00:00

An error code shows up  0x80070652

Microsoft security update KB539581 shows error code..the same one..0x80070652

and the Excel security update KB2553072 shows error code 0x80070652

There is no information on the Microsoft website.  I tried Windows update "fix it"....and it doesn't work.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-09-30T08:36:13+00:00

Hi,

You may refer these steps:

Step 1:

I would suggest you to disable any security program on your computer and check if it resolves the issue.

After checking for the issue you need to re-enable the security program on your computer.

Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.

Step 2:

You are required to perform a clean boot and then try to install the updates.

How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-us

Note: After you have finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

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Anonymous
2011-09-30T10:31:31+00:00

An error code shows up  0x80070652

Microsoft security update KB539581 shows error code..the same one..0x80070652

and the Excel security update KB2553072 shows error code 0x80070652

There is no information on the Microsoft website.  I tried Windows update "fix it"....and it doesn't work.

0x80070652 - ERROR_INSTALL_ALREADY_RUNNING

Error 80070652 means that a previous installation has not been completed successfully. Restarting computer generally fixes this issue. If this doesn’t take you anywhere you may proceed with these Windows update troubleshooting steps.

Method 1: Check for the updates that have failed to install.

While using Windows Update to install this update, get the exact error message by following this step:

I. Open Windows Update by clicking the Start button. In the search box, type Update , and then, in the list of results, click Windows Update.

II. In the left pane, click View update history.

III. Starting from the most recent dates, find an update for Windows that has failed to install, and then double-click the update to view more information.

IV. Updates that have failed to install will display Failed under the Status column.

V. In the Windows Update dialog box, find Error details and review the error code for the failed update.

Troubleshoot problems with installing updates <<http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-problems-with-installing-updates>>

Method 2: Download the stand alone package of the updates that have failed to install.

Please make a note of the KB article number for the specific update which was failed. Visit Microsoft download center and download the updates manually from the website.

Microsoft download Center:

<<http://www.microsoft.com/downloads/en/default.aspx>>

Enter the KB article number in the search field and download the same.

Method 3: Run the installation

Once the download completes, click Run to start the installation immediately. If you’ve saved the download, navigate to the location and run the installation from the source.

Refer this post which addresses similar issue and follow the multiple suggestions given.

<http://social.answers.microsoft.com/Forums/en-US/officeinstall/thread/2338f96c-31a9-4d56-aa87-adc16bb883a6&gt;

-=-

Please let us know what fixes the problem or if the pяoblem remains

Hope this helps, if not wait for more responses, please.

UTC/GMT is 10:29 on Friday, September 30, 2011

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  1. Anonymous
    2018-04-03T06:35:51+00:00

    I really have no idea how to do any of these things. I am still a learner so can I get more help please ?

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  2. Anonymous
    2018-04-02T19:10:35+00:00

    After several hours on the phone with Microsoft support over several days from different countries, I was escalated to level 2. The end result is that my computer recycles from attempting to down load the update, then attempting to install the previous version of Windows 10, then shutting down and trying to reboot until the attempt to download resumes and the cycle repeats for hours. The manager at level 2 told me there is nothing that can be done! 

    I now don't have a working computer due to Microsoft who took control of it on 4 separate occasions. I feel I should be compensated for this and was referred to their legal department but the phone number given is not in service.

    I am very unhappy. Does anyone have any suggestions other than buying a new computer? I cannot even rescue my unsaved files.

    Newton Hockey

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  3. Anonymous
    2018-04-02T14:55:42+00:00

    thankyu

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