KB2538242 visual c++ redistributable update on june 2011 keeps trying to install

Anonymous
2011-06-15T00:22:03+00:00

During the june 2011 update, i have already downloaded the KB 2538242 visual c++ redistributable update but after restart, I still keep on having the same update when I checked. I downloaded it the second time around then restarted then checked for updates again, it is still there. Is this necessary? Why do I keep on getting the update? Do I need to download a lot of KB2538242 update? or is there something wrong with my system? or is it a form of virus?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2011-06-22T18:53:12+00:00

    what file do i download for window xp and do i need to retstart the coputer after?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-06-22T22:09:29+00:00

    I was having this same problem and contacted MS Tech Support. They sent me a link to a MS Install Cleanup utility. I installed that and deleted any program that had to do with any Visual C++ 2005 program. I then "unhid" the update and it installed perfectly and has never attempted to install again. I had  some additional problems installing some .Net updates yesterday. I went to Control Panel/Programs and Features and used the repair option on the .Net 4 Client and was able to load the two .Net update without a problem.

    This may be a mute point now that MS said they are going to re-issue the C++ update. I am using Windows 7 Home Premium (32 bit). Hope this may be helpful to any having this issue.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-06-22T22:29:58+00:00

    Could you please give the link to this MS Install Cleanup utility?

    When I searched for it, I found this ominous warning:

    "While the Windows Installer Cleanup utility resolved some installation problems, it sometimes damaged other components installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center."

    at this link:

    http://support.microsoft.com/kb/290301

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-06-23T02:38:08+00:00

    When I searched for a solution, I saw the quote you have above. And yet when I placed an email request for  support they came back with a 'special' link to some site (not on the public MS domain) that was exactly the Windows Installer Cleanup program. Possibly it may have "sometimes damaged other components" but for me it resolved this issue completely.

    When tech support replied she said that this really was not an 'update' issue because the Visual C++ packages were written by a 'third party'. But she still had the attached link to the Cleanup utility. She also said that there is a specific Site on the MS site that addresses VC++ issues. I did find one but could not find anything except Developer forum and wanting to sell new 2010 versions of MS Studio. I did find the site: http://support.microsoft.com/kb/2538242 that talks about contacting a '866' number or getting support on this issue.

    You may want to place an email request for support, like I did. Here is a beginning link I used to 'slog' my way through to support: http://support.microsoft.com/select/default.aspx?target=assistance.

    Sorry I can't just give you a specific link. There are a multitude of sites on the web where they say you can download the utility. Search for MSICUU download.

    Was this answer helpful?

    0 comments