Error code 800B010A or 0x800B010A

Anonymous
2011-01-19T22:51:57+00:00

I cannot update my windows with the automatic updates it alerts me of.  When i try to it gives me the error code 800B010A or sometimes 0x800B010A; what does this mean?  I tried to have windows fix it but it wouldn't work.  I noticed a lot of the updates it needs to do(9) have to do with security, which worries me if i am not protected with ms security updates.  I also cannot run windows defender and the icon in the bottom right showing my signal strenth for my wireless connection has all empty bars with a big red X going through it but for some reason i have no problem getting online.  i called one of those online geek squad people and before he charged me i told him what the problems were and he thinks it is a glitch in the windows 7 OS.  he didn't think it was a virus since i dont have any problems with my computer, i have virus protection and these are not common things a virus attacks.  he told me the only way to fix this would be to do a factory restore but i would lose everything and have to start over like my computer just came out of the box.  i dont mind doing this if it will help secure longevity on this computer as i just got it a little over a year ago but would prefer not to if i dont have to.  any ideas of why this is happening and how i can fix it???  thanks!

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-01-30T20:28:58+00:00

ok i finally did all of the steps above you asked me to pa bear and it still does NOT update these windows updates... now what??? :(  this is getting ridiculous!!! :(

Enough already. I'm over it, too.

Follow the instructions in the ANSWER post in this thread (to-the-letter & in order) to return your computer to a secure & functional state: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6


~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  1. Anonymous
    2011-02-14T19:10:51+00:00

    Nice work, steveyzerman19. Kind of like what the Red Wings did to the Bruins yesterday, eh ?

    Now that you've got everything up to speed, strongly suggest that you create a Standard User account for surfing the web.

    Here's a repost of my previous one that you've probably forgotten about by now ( I'm allowed to repost since I'm "old" :) -

    Report: 64% of all Microsoft vulnerabilities for 2009 mitigated by Least Privilege accounts

    Key summary points on the percentage of flaws mitigated:

     

    • 90% of Critical Windows 7 operating system vulnerabilities are mitigated by having users log in as standard users
    • 100% of Microsoft Office vulnerabilities reported in 2009
    • 94% of Internet Explorer and 100% of IE 8 vulnerabilities reported in 2009
    • 64% of all Microsoft vulnerabilities reported in 2009
    • 87% of vulnerabilities categorized as Remote Code Execution vulnerabilities are mitigated by removing administrator rights

    Using a Standard User account greatly reduces the risk of the computer ever being compromised.

    Go here - Create a user account

    Click the My computer is in a workgroup link to see the video.


    MowGreen

    Windows Expert IT Pro - Consumer Security

    *-343-* FDNY

    NEVER FORGOTTEN

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  2. Anonymous
    2011-02-13T21:45:38+00:00

    i just did both and shut my computer down so it seems as though every other anti virus software, except the MSE that i installed, should be off of my computer.  is there anything else you would suggest i do?  thanks.

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  3. Anonymous
    2011-02-13T17:31:51+00:00

    If you find that a Norton free-trial was reinstalled when you reinstalled Windows, you MUST uninstall the free-trial AND THEN run the Norton removal tool installing any updates AND BEFORE installing your new anti-virus application.

    If you find that a McAfee free-trial was reinstalled when you reinstalled Windows, you MUST uninstall the free-trial AND THEN run the Norton removal tool installing any updates AND BEFORE installing your new anti-virus application.

    Comment: The security of your system and your personal data is at stake and deserves your full, undivided attention. This is NOT a time to multi-task (e.g., watch TV; talk on the phone; do laundry or other chores; tend to kids).

    Reposting yet again:

    If you need additional assistance with the clean install, please begin a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-system

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

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  4. Anonymous
    2011-02-13T08:32:17+00:00

    i uninstalled the pre-installed virus software that was back on my computer when i re-installed windows.  i cant remember if it was norton or mccafee because i was watching tv while i did this and it took forever so i got distracted but i think it was norton, by going to the add/remove programs and un-installing it completely.  it then said it will be fully un-installed after i restarted my computer, which i did.  i then started it back up and downloaded MSE.  MSE said it would not install properly if it detected any other virus/spyware software, which i guess it didn't since it installed fully and all my windows updates installed.  that is the reason i asked that question above; even though everything installed fully and it said i removed the pre-installed virus software fully, do you still suggest i go to both of those links you gave me for the removal tools and do them as a precaution?  what do i do, just download the icon, run the un-install application and then delete the icon from my desktop?  does it install a program i need to remove through the control panel also?  please advise... thanks.

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