Error code 800B010A or 0x800B010A

Anonymous
2011-01-19T22:51:57+00:00

I cannot update my windows with the automatic updates it alerts me of.  When i try to it gives me the error code 800B010A or sometimes 0x800B010A; what does this mean?  I tried to have windows fix it but it wouldn't work.  I noticed a lot of the updates it needs to do(9) have to do with security, which worries me if i am not protected with ms security updates.  I also cannot run windows defender and the icon in the bottom right showing my signal strenth for my wireless connection has all empty bars with a big red X going through it but for some reason i have no problem getting online.  i called one of those online geek squad people and before he charged me i told him what the problems were and he thinks it is a glitch in the windows 7 OS.  he didn't think it was a virus since i dont have any problems with my computer, i have virus protection and these are not common things a virus attacks.  he told me the only way to fix this would be to do a factory restore but i would lose everything and have to start over like my computer just came out of the box.  i dont mind doing this if it will help secure longevity on this computer as i just got it a little over a year ago but would prefer not to if i dont have to.  any ideas of why this is happening and how i can fix it???  thanks!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-01-30T20:28:58+00:00

ok i finally did all of the steps above you asked me to pa bear and it still does NOT update these windows updates... now what??? :(  this is getting ridiculous!!! :(

Enough already. I'm over it, too.

Follow the instructions in the ANSWER post in this thread (to-the-letter & in order) to return your computer to a secure & functional state: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  1. Anonymous
    2011-01-31T21:48:02+00:00

    thanks.  the computer is made my toshiba.  so i have to call them and ask them if i need a system recovery disk or if there is a hidden recovery method already in my computer to replace the disk and not need the disk, right?  i cannot do anything until i know this right?  i can't beleive computers don't come with the disks anymore if you pay for the OS.  these companies really nickel and dime you now.  do you know the # i would need to call for toshiba computers by chance?  thanks.

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  2. Anonymous
    2011-01-31T19:13:41+00:00

    First, buy a USB thumb drive that has the capacity to store your personal datat or, if you can afford it, a USB external Hard Drive.

    The latter is preferred as you will be able to use it to store a system image or regularly schedule backups of your personal data or both.

    Once you've moved your personal data, you have these choices -

    Which OEM ( Dell, Gateway, HP, Acer, etc. ) made your computer ?

    1.

     a. Create a System Recovery Disk now. Open Control Panel >System and Security > Back up your computerClick the 'Create a system repair disc' in the left frame. Agree to the UAC prompt.

    Insert a blank DVD in the DVD burner tray and follow the instructions.

    This disk may give you an option to do a Repair of Windows 7. It comes in very handy when a software or driver issue first appears and there is difficulty starting the computer.

    The disk can be used to access System Restore in order to roll the system back to just before the software or driver was installed.

    Same for any adverse issues caused by the installation of a troublesome Windows Update or, if used properly, a recent minor malware compromise.

     b. Contact the OEM and ask how much they would charge for a System Recovery Disk. Some OEMs offer such disks that can be used to do a Repair Installation of Windows 7 will which retain your personal data.

    1. Depending on the OEM, sometimes you can run the Repair Installation from the hidden recovery partition. To access that option there has to be an OEM restore/backup option on the Boot Menu. Such an option would be towards the bottom of the options and be clearly labeled.
    2. Do a format and clean reinstallation of Windows 7 using the hidden OEM supplied partition.

    When the computer first boots up press the F8 key repeatedly. If Windows loads, you did not press the key in time, restart it again.

    When you press the F8 key in time you'll see a boot menu.

    At the very top, towards the left is Repair your computer.

    Click that link.

    That will start you on the steps towards a clean reinstallation of Windows 7 and all personal documents will be lost.

    MowGreen

    Windows Expert IT Pro - Consumer Security

    *-343-* FDNY

    NEVER FORGOTTEN

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  3. Anonymous
    2011-01-31T01:35:33+00:00

    ok so how do i completely re-install windows to get rid of this problem?  what if i do not have a windows 7 disk?  will my machine have something similar to a disk already installed?  do i need a password or something to access this?

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  4. Anonymous
    2011-01-31T01:27:46+00:00

    No. 

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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