Error code 800B010A or 0x800B010A

Anonymous
2011-01-19T22:51:57+00:00

I cannot update my windows with the automatic updates it alerts me of.  When i try to it gives me the error code 800B010A or sometimes 0x800B010A; what does this mean?  I tried to have windows fix it but it wouldn't work.  I noticed a lot of the updates it needs to do(9) have to do with security, which worries me if i am not protected with ms security updates.  I also cannot run windows defender and the icon in the bottom right showing my signal strenth for my wireless connection has all empty bars with a big red X going through it but for some reason i have no problem getting online.  i called one of those online geek squad people and before he charged me i told him what the problems were and he thinks it is a glitch in the windows 7 OS.  he didn't think it was a virus since i dont have any problems with my computer, i have virus protection and these are not common things a virus attacks.  he told me the only way to fix this would be to do a factory restore but i would lose everything and have to start over like my computer just came out of the box.  i dont mind doing this if it will help secure longevity on this computer as i just got it a little over a year ago but would prefer not to if i dont have to.  any ideas of why this is happening and how i can fix it???  thanks!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-01-30T20:28:58+00:00

ok i finally did all of the steps above you asked me to pa bear and it still does NOT update these windows updates... now what??? :(  this is getting ridiculous!!! :(

Enough already. I'm over it, too.

Follow the instructions in the ANSWER post in this thread (to-the-letter & in order) to return your computer to a secure & functional state: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  1. Anonymous
    2011-01-24T18:31:05+00:00

    hey mowgree, where did you go? :)

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  2. Anonymous
    2011-01-21T20:49:37+00:00

    Sorry but the alerts to this thread are not reaching me in a timely manner. We'll start with number4

    4. Your computer appears to be running 2 software firewalls concurrently ( at the same time ). All that does is to cause Operating System issues. It offers no added protection.

    When NSS installed it should have disabled the native Windows 7 firewall. Open NSS and disable it's firewall component for now.

    If your not sure how to do that, either consult the User Guide or Help file.

    That should leave the Windows Firewall as On. Be sure that it is.

    Click the Start orb. In the Search all programs and files field type in fireUnder Control Panel, click on the Windows Firewall link to ensure it's showing as On next to Windows Firewall state:

    1. After uninstalling McAfee did you run the McAfee Removal tool ? If not, suggest you do to confirm that there are no leftover components of it still present -

    a. Download the McAfee Consumer Products Removal Tool, save to the Desktop:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    b,Close all open programs, browsers, or applications.

    c. Right click MCPR.exe and choose 'Run as administrator'. Agree to the UAC prompt.

    Do not do anything while the tool is running. Restart the system when it finishes.

    2. This issue may be related to the improper uninstallation of McAfee. Let's deal with the updates failure to install and get back to the network icon later.

    Download and save the Fixit on this page - How do I reset Windows Update components

    When the download completes, read this to see - How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Restart to the Clean boot state and then run MicrosoftFixit50202.msi, use the Default mode.

    When it's finished running, restart the system if prompted to and then see if the system can update.

    If it can not, run the Fixit once more, choose the Aggressive mode.

    Restart the system to the same clean boot state and see if it can update now.

    Whether the system can update or not, undo the clean boot steps that you previously did and restart to normal Windows mode.

    Please copy & paste the last 50 or so lines of the WindowsUpdate.log into your reply if the system could not update -

    How to read the Windowsupdate.log file

    3. It's not relevant to the computer's issues. Don't be concerned about the scanning of incoming emails now. We'll check that later.

    MowGreen Windows Expert IT Pro - Consumer Security

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  3. Anonymous
    2011-01-21T03:22:41+00:00

    hey mowgreen, can you answer my answers/questions below, please?  thanks.

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  4. Anonymous
    2011-01-20T03:08:25+00:00

    thanks!  so i shouldn't be worried that windowns defender doesn't work?

    0x800B010A... so should i be worried about this error code?  can it potentially make my system crash?  how can i fix it?  what about the status bar showing i have no internet connection but i am still connected?  same question??

    1. i beleive comcast had mccafee before it switched to norton but i had to uninstall it and im pretty sure remove the program and delete it in order to install nss.
    2. the first thing to start was the internet connection started showing no signal with a big red X through it but i am still able to get on the internet about a month ago and this updating issue started a few days ago when i got a notification that they failed to install but when i looked it said they failed about a month ago when they originally tried to install, which was right around the same time as the big red X in the internet connection, however i could still access internet no problem.
    3. i have no idea but i don't think so.  how would i be able to find this out?
    4. yes, it says nss firewall is on and this is what it says for windows:  windows firewall is on, inbound connectioins that do not match a rule are blocked.  these settings are being manager by a vendor application norton firewall provider... what does this mean???

    i was born and raised watching stevie y.  it was a sad day for me when he retired but even sadder to be at joe louis arena listening to his speech and watching them raise his #19 to the rafters.

    thanks again for all your help, much appreciated!

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