I cannot update my windows with the automatic updates it alerts me of. When i try to it gives me the error code 800B010A or sometimes 0x800B010A; what does this mean? I tried to have windows fix it but it wouldn't work. I noticed a lot of the updates it needs to do(9) have to do with security, which worries me if i am not protected with ms security updates. I also cannot run windows defender and the icon in the bottom right showing my signal strenth for my wireless connection has all empty bars with a big red X going through it but for some reason i have no problem getting online. i called one of those online geek squad people and before he charged me i told him what the problems were and he thinks it is a glitch in the windows 7 OS. he didn't think it was a virus since i dont have any problems with my computer, i have virus protection and these are not common things a virus attacks. he told me the only way to fix this would be to do a factory restore but i would lose everything and have to start over like my computer just came out of the box. i dont mind doing this if it will help secure longevity on this computer as i just got it a little over a year ago but would prefer not to if i dont have to. any ideas of why this is happening and how i can fix it??? thanks!

ok i finally did all of the steps above you asked me to pa bear and it still does NOT update these windows updates... now what??? :( this is getting ridiculous!!! :( Enough already. I'm over it, too. Follow the instructions in the ANSWER post in this thread ( to-the-letter & in order) to return your computer to a secure & functional state: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6 ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Error code 800B010A or 0x800B010A

Anonymous

Please answer questions #1 thru #3 (which I added while you were posting your last reply).

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

0 comments

Anonymous

it looked less when i copy/pasted it. oh well, at least if the 50 lines dont have the answer there is more. can you or mowgreen help me please with my above to answered posts that he requested? thanks.

0 comments

Anonymous

2011-01-21 17:22:12:542 980 86c DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:12:542 980 86c DnldMgr *********

2011-01-21 17:22:12:542 980 86c DnldMgr * Call ID = {4282DA50-7E1B-4DF0-AD59-08C07EBD1C56}

2011-01-21 17:22:12:542 980 86c DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

2011-01-21 17:22:12:542 980 86c DnldMgr * Updates to download = 1

2011-01-21 17:22:12:542 980 86c Agent * Title = Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2416400)

2011-01-21 17:22:12:542 980 86c Agent * UpdateId = {A6357DAD-66C8-4B3D-B0E0-B1CA7221545E}.103

2011-01-21 17:22:12:542 980 86c Agent * Bundles 1 updates:

2011-01-21 17:22:12:542 980 86c Agent * {43845711-F505-43A7-9EAB-592A2E7453DF}.103

2011-01-21 17:22:12:542 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:12:542 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:12:542 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:12:542 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:12:557 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {43845711-F505-43A7-9EAB-592A2E7453DF}.103] ***********

2011-01-21 17:22:12:557 980 86c DnldMgr * Queueing update for download handler request generation.

2011-01-21 17:22:12:557 980 86c DnldMgr Generating download request for update {43845711-F505-43A7-9EAB-592A2E7453DF}.103

2011-01-21 17:22:12:667 980 86c Handler Generating request for CBS update 43845711-F505-43A7-9EAB-592A2E7453DF in sandbox C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327

2011-01-21 17:22:12:667 980 86c Handler Selected payload type is ptExpress

2011-01-21 17:22:12:667 980 86c Handler Detected download state is dsStart

2011-01-21 17:22:12:667 980 86c Handler Adding Windows6.1-KB2416400-x86-EXPRESS.cab (entire file) to request list.

2011-01-21 17:22:12:667 980 86c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

2011-01-21 17:22:12:667 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:12:667 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:12:667 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:12:667 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:12:682 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {43845711-F505-43A7-9EAB-592A2E7453DF}.103] ***********

2011-01-21 17:22:12:854 980 86c DnldMgr * BITS job initialized, JobId = {FFD721E6-1140-4C39-B3D3-C79E48899B1C}

2011-01-21 17:22:12:963 980 86c DnldMgr * Downloading fromhttp://download.windowsupdate.com/msdownload/update/software/secu/2010/11/windows6.1-kb2416400-x86-express_69654e0edbeaf3b0698a76d268a901f33fd3ce0e.cab to C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327\Windows6.1-KB2416400-x86-EXPRESS.cab (full file).

2011-01-21 17:22:13:275 980 dbc DnldMgr BITS job {1AED51C3-B00A-4579-BD73-C341C1D6F332} completed successfully

2011-01-21 17:22:13:384 980 dbc Misc Validating signature for C:\windows\SoftwareDistribution\Download\fb203e4b2a21f7dd2993137e2126ff55\Windows6.1-KB2305420-x86-EXPRESS.cab:

2011-01-21 17:22:23:041 980 dbc Misc WARNING: Error: 0x800b0109 when verifying trust for C:\windows\SoftwareDistribution\Download\fb203e4b2a21f7dd2993137e2126ff55\Windows6.1-KB2305420-x86-EXPRESS.cab

2011-01-21 17:22:23:041 980 dbc Misc WARNING: Digital Signatures on file C:\windows\SoftwareDistribution\Download\fb203e4b2a21f7dd2993137e2126ff55\Windows6.1-KB2305420-x86-EXPRESS.cab are not trusted: Error 0x800b0109

2011-01-21 17:22:23:041 980 dbc DnldMgr WARNING: File failed postprocessing, error = 800b0109

2011-01-21 17:22:23:041 980 dbc DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/secu/2010/11/windows6.1-kb2305420-x86-express_788e4c6f44f40333ec6baa22d6db78c89da2e3dd.cab', Local path = 'C:\windows\SoftwareDistribution\Download\fb203e4b2a21f7dd2993137e2126ff55\Windows6.1-KB2305420-x86-EXPRESS.cab'

2011-01-21 17:22:23:041 980 dbc DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2011-01-21 17:22:23:072 980 dbc DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:23:072 980 dbc DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:23:072 980 dbc DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:23:072 980 dbc DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:23:087 980 86c Agent *********

2011-01-21 17:22:23:087 980 86c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:23:087 980 86c Agent *************

2011-01-21 17:22:23:165 980 878 AU >>## RESUMED ## AU: Download update [UpdateId = {F73D1AAD-0F00-4294-B050-C6799FED2239}]

2011-01-21 17:22:23:165 980 86c DnldMgr *************

2011-01-21 17:22:23:165 980 878 AU # WARNING: Download failed, error = 0x800B0109

2011-01-21 17:22:23:165 980 86c DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:23:165 980 86c DnldMgr *********

2011-01-21 17:22:23:165 980 86c DnldMgr * Call ID = {B815F990-A562-4462-882F-7FC6D4EBA4BF}

2011-01-21 17:22:23:165 980 86c DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

2011-01-21 17:22:23:165 980 86c DnldMgr * Updates to download = 1

2011-01-21 17:22:23:165 980 86c Agent * Title = Update for Windows 7 (KB2443685)

2011-01-21 17:22:23:165 980 86c Agent * UpdateId = {08A406B9-A8EB-44F0-8FF6-065F70225E48}.102

2011-01-21 17:22:23:165 980 86c Agent * Bundles 1 updates:

2011-01-21 17:22:23:165 980 86c Agent * {7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63}.102

2011-01-21 17:22:23:165 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:23:165 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:23:165 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:23:165 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:23:165 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63}.102] ***********

2011-01-21 17:22:23:165 980 86c DnldMgr * Queueing update for download handler request generation.

2011-01-21 17:22:23:165 980 86c DnldMgr Generating download request for update {7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63}.102

2011-01-21 17:22:23:275 980 86c Handler Generating request for CBS update 7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63 in sandbox C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9

2011-01-21 17:22:23:275 980 86c Handler Selected payload type is ptExpress

2011-01-21 17:22:23:275 980 86c Handler Detected download state is dsStart

2011-01-21 17:22:23:275 980 86c Handler Adding Windows6.1-KB2443685-x86-EXPRESS.cab (entire file) to request list.

2011-01-21 17:22:23:353 980 da0 DnldMgr BITS job {FFD721E6-1140-4C39-B3D3-C79E48899B1C} completed successfully

2011-01-21 17:22:23:415 980 da0 Misc Validating signature for C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327\Windows6.1-KB2416400-x86-EXPRESS.cab:

2011-01-21 17:22:43:352 980 da0 Misc WARNING: Error: 0x800b0109 when verifying trust for C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327\Windows6.1-KB2416400-x86-EXPRESS.cab

2011-01-21 17:22:43:352 980 da0 Misc WARNING: Digital Signatures on file C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327\Windows6.1-KB2416400-x86-EXPRESS.cab are not trusted: Error 0x800b0109

2011-01-21 17:22:43:352 980 da0 DnldMgr WARNING: File failed postprocessing, error = 800b0109

2011-01-21 17:22:43:352 980 da0 DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/secu/2010/11/windows6.1-kb2416400-x86-express_69654e0edbeaf3b0698a76d268a901f33fd3ce0e.cab', Local path = 'C:\windows\SoftwareDistribution\Download\e6c6dbb0dbe7724a2700d91a2370f327\Windows6.1-KB2416400-x86-EXPRESS.cab'

2011-01-21 17:22:43:352 980 da0 DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2011-01-21 17:22:43:399 980 da0 DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:43:399 980 da0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:399 980 da0 DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:43:399 980 da0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:414 980 da0 DnldMgr *********** DnldMgr: New download job [UpdateId = {7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63}.102] ***********

2011-01-21 17:22:43:414 980 878 AU Setting AU scheduled install time to 2011-01-22 08:00:00

2011-01-21 17:22:43:414 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:22:43:414 980 878 AU Currently showing Progress UX client - so not launching any other client

2011-01-21 17:22:43:414 980 86c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

2011-01-21 17:22:43:414 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:43:414 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:414 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:43:414 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:414 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {7EDD63E3-021C-4A05-BBB6-6EE1E3DC7C63}.102] ***********

2011-01-21 17:22:43:586 980 86c DnldMgr * BITS job initialized, JobId = {896C7F80-8DA6-4E13-936D-988BE36916E0}

2011-01-21 17:22:43:664 980 86c DnldMgr * Downloading fromhttp://download.windowsupdate.com/msdownload/update/software/uprl/2010/11/windows6.1-kb2443685-x86-express_bae19a07c9e46fec711b8d2b45f64b9f413663f3.cab to C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9\Windows6.1-KB2443685-x86-EXPRESS.cab (full file).

2011-01-21 17:22:43:851 980 86c Agent *********

2011-01-21 17:22:43:851 980 86c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:43:851 980 86c Agent *************

2011-01-21 17:22:43:851 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:22:43:851 980 878 AU >>## RESUMED ## AU: Download update [UpdateId = {A6357DAD-66C8-4B3D-B0E0-B1CA7221545E}]

2011-01-21 17:22:43:851 980 878 AU # WARNING: Download failed, error = 0x800B0109

2011-01-21 17:22:43:851 980 86c DnldMgr *************

2011-01-21 17:22:43:851 980 86c DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:43:851 980 86c DnldMgr *********

2011-01-21 17:22:43:851 980 86c DnldMgr * Call ID = {776E1141-101B-4E1A-8C48-6F725448EC49}

2011-01-21 17:22:43:851 980 86c DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

2011-01-21 17:22:43:851 980 86c DnldMgr * Updates to download = 1

2011-01-21 17:22:43:867 980 86c Agent * Title = Security Update for Windows 7 (KB2423089)

2011-01-21 17:22:43:867 980 86c Agent * UpdateId = {0DD685BA-A2F7-47BB-98F9-8B9F1DF9CA25}.102

2011-01-21 17:22:43:867 980 86c Agent * Bundles 1 updates:

2011-01-21 17:22:43:867 980 86c Agent * {F94F928B-44FE-4190-9039-5849E6AAA77F}.102

2011-01-21 17:22:43:867 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:43:867 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:867 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:43:867 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:867 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {F94F928B-44FE-4190-9039-5849E6AAA77F}.102] ***********

2011-01-21 17:22:43:867 980 86c DnldMgr * Queueing update for download handler request generation.

2011-01-21 17:22:43:867 980 86c DnldMgr Generating download request for update {F94F928B-44FE-4190-9039-5849E6AAA77F}.102

2011-01-21 17:22:43:976 980 878 AU Setting AU scheduled install time to 2011-01-22 08:00:00

2011-01-21 17:22:43:976 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:22:43:976 980 878 AU Currently showing Progress UX client - so not launching any other client

2011-01-21 17:22:43:976 980 86c Handler Generating request for CBS update F94F928B-44FE-4190-9039-5849E6AAA77F in sandbox C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4

2011-01-21 17:22:43:976 980 86c Handler Selected payload type is ptExpress

2011-01-21 17:22:43:976 980 86c Handler Detected download state is dsStart

2011-01-21 17:22:43:976 980 86c Handler Adding Windows6.1-KB2423089-x86-EXPRESS.cab (entire file) to request list.

2011-01-21 17:22:43:976 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:22:43:976 980 86c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

2011-01-21 17:22:43:976 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:43:976 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:976 980 86c DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:43:992 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:43:992 980 86c DnldMgr *********** DnldMgr: New download job [UpdateId = {F94F928B-44FE-4190-9039-5849E6AAA77F}.102] ***********

2011-01-21 17:22:44:132 980 86c DnldMgr * BITS job initialized, JobId = {5491A9D8-8C06-4351-B4E5-AAA1276F1981}

2011-01-21 17:22:44:226 980 86c DnldMgr * Downloading fromhttp://download.windowsupdate.com/msdownload/update/software/secu/2010/11/windows6.1-kb2423089-x86-express_285e178c9212b0a4e95e63f639d4e922968d3fbc.cab to C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4\Windows6.1-KB2423089-x86-EXPRESS.cab (full file).

2011-01-21 17:22:44:428 980 da4 DnldMgr BITS job {253E4B34-6E2A-4FA6-A9AD-A56ECA9EB6D1} completed successfully

2011-01-21 17:22:44:553 980 da4 Misc Validating signature for C:\windows\SoftwareDistribution\Download\835f55a17340bd30f02d3a77f6f52353\Windows6.1-KB2120976-x86.cab:

2011-01-21 17:22:54:194 980 da4 Misc WARNING: Error: 0x800b0109 when verifying trust for C:\windows\SoftwareDistribution\Download\835f55a17340bd30f02d3a77f6f52353\Windows6.1-KB2120976-x86.cab

2011-01-21 17:22:54:194 980 da4 Misc WARNING: Digital Signatures on file C:\windows\SoftwareDistribution\Download\835f55a17340bd30f02d3a77f6f52353\Windows6.1-KB2120976-x86.cab are not trusted: Error 0x800b0109

2011-01-21 17:22:54:194 980 da4 DnldMgr WARNING: File failed postprocessing, error = 800b0109

2011-01-21 17:22:54:194 980 da4 DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/dflt/2010/08/windows6.1-kb2120976-x86_695bbb93f12c8e4095984d3eb64691983d914890.cab', Local path = 'C:\windows\SoftwareDistribution\Download\835f55a17340bd30f02d3a77f6f52353\Windows6.1-KB2120976-x86.cab'

2011-01-21 17:22:54:194 980 da4 DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2011-01-21 17:22:54:225 980 da4 DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:22:54:225 980 da4 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:54:225 980 da4 DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:22:54:225 980 da4 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:54:241 980 86c Agent *********

2011-01-21 17:22:54:241 980 86c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]

2011-01-21 17:22:54:241 980 86c Agent *************

2011-01-21 17:22:54:256 980 878 AU >>## RESUMED ## AU: Download update [UpdateId = {3E0E1FA1-9B37-40C8-87F2-557BA18AAD6B}]

2011-01-21 17:22:54:256 980 878 AU # WARNING: Download failed, error = 0x800B0109

2011-01-21 17:22:54:256 980 86c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:22:54:288 980 da4 DnldMgr BITS job {896C7F80-8DA6-4E13-936D-988BE36916E0} completed successfully

2011-01-21 17:22:54:319 980 86c Report REPORT EVENT: {DD618B51-A00A-4063-87E1-2148DF36CBC4} 2011-01-21 17:20:33:349-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.

2011-01-21 17:22:54:381 980 da4 Misc Validating signature for C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9\Windows6.1-KB2443685-x86-EXPRESS.cab:

2011-01-21 17:22:54:397 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:397 980 86c Report REPORT EVENT: {54586322-FD39-44FC-B133-12673B3C70A6} 2011-01-21 17:21:07:255-0500 1 161 101 {A0A02D05-0B35-4160-9CDF-F738804E0A23} 102 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:506 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:506 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 A0A02D05-0B35-4160-9CDF-F738804E0A23 Download 101 Unmanaged

2011-01-21 17:22:54:506 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:506 980 86c Report REPORT EVENT: {B2E44A79-56FC-40A4-A7E5-8000E68AADFB} 2011-01-21 17:21:28:573-0500 1 161 101 {C4EE812C-1C84-4937-A478-1D20CB71A98F} 102 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:506 980 86c Report REPORT EVENT: {11BDD316-2B50-4855-AD37-984E76DD3126} 2011-01-21 17:21:29:275-0500 1 161 101 {2C0BE032-67EA-42FD-A348-56C12001D45C} 102 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:522 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:522 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 C4EE812C-1C84-4937-A478-1D20CB71A98F Download 101 Unmanaged

2011-01-21 17:22:54:568 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:568 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 2C0BE032-67EA-42FD-A348-56C12001D45C Download 101 Unmanaged

2011-01-21 17:22:54:568 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:568 980 86c Report REPORT EVENT: {8A9B465F-652E-4E53-BBC8-6E90059FFB36} 2011-01-21 17:21:39:548-0500 1 161 101 {8176655F-7D26-4245-8402-EEFD63219A68} 101 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:600 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:600 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 8176655F-7D26-4245-8402-EEFD63219A68 Download 101 Unmanaged

2011-01-21 17:22:54:600 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:600 980 86c Report REPORT EVENT: {B104BB61-70E5-45DB-A3D4-EC2BE580F1AB} 2011-01-21 17:21:49:267-0500 1 161 101 {9F4CCE63-F686-40C7-8938-262E82D3DEE9} 103 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:615 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:615 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 9F4CCE63-F686-40C7-8938-262E82D3DEE9 Download 101 Unmanaged

2011-01-21 17:22:54:615 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:615 980 86c Report REPORT EVENT: {FE32F24D-1A45-4E7D-BC6D-D2862A022B31} 2011-01-21 17:22:11:824-0500 1 161 101 {1EC1CA9F-50CF-4714-815D-6B4C4B1C45BC} 103 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:646 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:646 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 1EC1CA9F-50CF-4714-815D-6B4C4B1C45BC Download 101 Unmanaged

2011-01-21 17:22:54:646 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:646 980 86c Report REPORT EVENT: {ECCCFB1A-6390-4AC1-BCF6-CB8AC9C54CC8} 2011-01-21 17:22:23:087-0500 1 161 101 {F73D1AAD-0F00-4294-B050-C6799FED2239} 104 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:678 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:678 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 F73D1AAD-0F00-4294-B050-C6799FED2239 Download 101 Unmanaged

2011-01-21 17:22:54:678 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:22:54:678 980 86c Report REPORT EVENT: {F04673F4-A180-47F2-A6AC-B4BED0799765} 2011-01-21 17:22:43:976-0500 1 161 101 {A6357DAD-66C8-4B3D-B0E0-B1CA7221545E} 103 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:22:54:724 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:22:54:724 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 A6357DAD-66C8-4B3D-B0E0-B1CA7221545E Download 101 Unmanaged

2011-01-21 17:22:54:724 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:23:04:318 980 da4 Misc WARNING: Error: 0x800b0109 when verifying trust for C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9\Windows6.1-KB2443685-x86-EXPRESS.cab

2011-01-21 17:23:04:318 980 da4 Misc WARNING: Digital Signatures on file C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9\Windows6.1-KB2443685-x86-EXPRESS.cab are not trusted: Error 0x800b0109

2011-01-21 17:23:04:318 980 da4 DnldMgr WARNING: File failed postprocessing, error = 800b0109

2011-01-21 17:23:04:318 980 da4 DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/uprl/2010/11/windows6.1-kb2443685-x86-express_bae19a07c9e46fec711b8d2b45f64b9f413663f3.cab', Local path = 'C:\windows\SoftwareDistribution\Download\1f05803cc9ae539857d5e97f500c5af9\Windows6.1-KB2443685-x86-EXPRESS.cab'

2011-01-21 17:23:04:318 980 da4 DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2011-01-21 17:23:04:334 980 da4 DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:23:04:334 980 da4 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:23:04:334 980 da4 DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:23:04:334 980 da4 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:23:04:350 980 86c Report REPORT EVENT: {C51A5012-43FC-4244-B643-153EC991DCA2} 2011-01-21 17:22:54:241-0500 1 161 101 {3E0E1FA1-9B37-40C8-87F2-557BA18AAD6B} 103 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:23:04:350 980 878 AU Setting AU scheduled install time to 2011-01-22 08:00:00

2011-01-21 17:23:04:350 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:23:04:350 980 878 AU Currently showing Progress UX client - so not launching any other client

2011-01-21 17:23:04:365 980 86c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2011-01-21 17:23:04:365 980 86c Report WER Report sent: 7.3.7600.16385 0x800b0109 3E0E1FA1-9B37-40C8-87F2-557BA18AAD6B Download 101 Unmanaged

2011-01-21 17:23:04:365 980 86c Report CWERReporter finishing event handling. (00000000)

2011-01-21 17:23:04:443 980 dbc DnldMgr BITS job {5491A9D8-8C06-4351-B4E5-AAA1276F1981} completed successfully

2011-01-21 17:23:04:537 980 dbc Misc Validating signature for C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4\Windows6.1-KB2423089-x86-EXPRESS.cab:

2011-01-21 17:23:14:193 980 dbc Misc WARNING: Error: 0x800b0109 when verifying trust for C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4\Windows6.1-KB2423089-x86-EXPRESS.cab

2011-01-21 17:23:14:193 980 dbc Misc WARNING: Digital Signatures on file C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4\Windows6.1-KB2423089-x86-EXPRESS.cab are not trusted: Error 0x800b0109

2011-01-21 17:23:14:193 980 dbc DnldMgr WARNING: File failed postprocessing, error = 800b0109

2011-01-21 17:23:14:193 980 dbc DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/secu/2010/11/windows6.1-kb2423089-x86-express_285e178c9212b0a4e95e63f639d4e922968d3fbc.cab', Local path = 'C:\windows\SoftwareDistribution\Download\3f064361a280e13db49d2edfe9da65d4\Windows6.1-KB2423089-x86-EXPRESS.cab'

2011-01-21 17:23:14:193 980 dbc DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2011-01-21 17:23:14:209 980 dbc DnldMgr *********** DnldMgr: New download job [UpdateId = {740D4187-6853-4558-B411-0B59E06C2F00}.100] ***********

2011-01-21 17:23:14:209 980 dbc DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:23:14:209 980 dbc DnldMgr * Update is not allowed to download due to regulation.

2011-01-21 17:23:14:209 980 dbc DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 740D4187-6853-4558-B411-0B59E06C2F00 is "PerUpdate" regulated and can NOT download. Sequence 5338 vs AcceptRate 100.

2011-01-21 17:23:14:209 980 86c Report REPORT EVENT: {B450C1BA-EDFC-404B-AB0A-7B57CB058238} 2011-01-21 17:23:04:350-0500 1 161 101 {08A406B9-A8EB-44F0-8FF6-065F70225E48} 102 800b0109 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.

2011-01-21 17:23:14:209 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:23:14:224 980 878 AU >>## RESUMED ## AU: Download update [UpdateId = {08A406B9-A8EB-44F0-8FF6-065F70225E48}]

2011-01-21 17:23:14:224 980 878 AU # WARNING: Download failed, error = 0x800B0109

2011-01-21 17:23:14:224 980 878 AU Setting AU scheduled install time to 2011-01-22 08:00:00

2011-01-21 17:23:14:224 980 878 AU Successfully wrote event for AU health state:0

2011-01-21 17:23:14:224 980 878 AU Currently showing Progress UX client - so not launching any other client

2011-01-21 17:23:14:224 980 878 AU Successfully wrote event for

0 comments

Anonymous

Windows Defender is disabled because Comcast's version of Norton Security Suite (NSS) includes an antispyware component. It was supposed to disable Windows Defender when it installed and it appears that it has.

0x800B010A - A certificate chain could not be built to a trusted root authority

This error occurs if the certificate chain response contains an end entity certificate but not the complete certificate chain to a root CA.

Direct Access <no proxy server> means that a proxy server is not redirecting your computer's network activity through a proxy. Some antivirus softwares use a proxy server to scan incoming email.

What was the antivirus/security suite used before you installed NSS ?

2. Has this updating issue occured previously or did it just start occurring ?

Is NSS scanning your incoming email ? Although no proxy is showing, this may be where the issue is stemming from.
Are you using the NSS firewall or the one that is included in Windows 7 ?

BTW, StevieY was a great player for the Red Wings ! Too bad he's the GM of Tampa instead of for the Wings. <w>

MowGreen Windows Expert IT Pro - Consumer Security

0 comments

Error code 800B010A or 0x800B010A

68 additional answers