how do I open the DVD/CD driver to insert a disk?

Hi,

Using Start - Computer   OR   Windows Explorer - Right Click on the drive - EJECT.

If needed :

For tray drives :

Sometimes they get stuck. There is a little hole on the front of the CD drive that you can stick a 

paperclip in which will release the drive and allow it to open.

Create a Paperclip Drive Opener

http://pcsupport.about.com/od/tipstricks/ht/ppdropen.htm

Open a CD/DVD drive with paperclip.

http://www.josepino.com/?open\_cd-dvd\_paperclip

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For Slot Drives :

Check with System Maker on how to eject the disk.

Dell xps m1330 dvd drive will not eject cd inside <-- check these methods

http://www.fixya.com/support/t2643828-dell\_xps\_m1330\_dvd\_drive\_will\_not\_eject

Be careful as you can damage the drive using the method below :

You may need to get the driver working 1st however this might still work.

http://www.tech-tweak.net/2009/11/how-to-eject-stuk-dvd-from-slot-load.html

The method used on this Mac might work

http://www.youtube.com/watch?v=wpWieIoBBrk

How To Disassemble Laptop (Dell XPS M1330) <--- Voids any warranty! This is an example.

http://ahwee.com/how-to-disassemble-laptop-dell-xps-m1330

Also have heard double sticky tape on a playing or credit card can work.

Hope this helps.

I think its called a drive but on mine there is no dvd that ever went in it. There is no button to open it, not even that i could find on the computer itself. It is a dell with windows 8.1 .  I really want to watch big hero six again pkease help me!!!!!!!

What do you mean there is no dvd that ever went in it?

Did your computer come with a dvd player?

I have spent days trying to figure out this simple solution. I have searched the internet until I'm blue in the face! Whoa, what a relief to get the answer! Thank you!