"I base my opinion on the fact that when my computer starts running sluggish I can clean the registry and it fixes it"
This has been my experience too. I started using Norton 360 6 years ago and have used the built-in registry cleaner ever since and never had a problem. But if I do have a problem with the way the computer is running (or not running!) I run that and it fixes it. I am not an expert, but if something works and is a good tool and has never caused me any problems, I like it.
I found this thread because Norton 360 has been 'upgraded' to Norton Security and no longer has the registry cleaner in it. I have been reassured many times over that it is not necessary, especially now I use Windows 7 rather than XP. I went with this advice - a week later I am experiencing the same annoying glitches I have previously found are fixed by running the registry cleaner. It just isn't running smoothly, things not loading sometimes, things loading slowly, freezes etc.
Being a non geek, what I liked about the reg cleaner in Norton 360 was it seemed to be intelligent and conservative. It removed things that fixed the issue, but never caused me a problem with the system. In fact the only thing that has ever caused me to have to reinstall was a Windows update for IE 11.
So I want to know what to replace it with. Norton Utilities has a registry cleaner but I am told it is not the same as the one in Norton 360. I personally don't like CCleaner - I used the registry cleaner once and messed up my installation because I am not expert enough to know which entries to delete and which ones to keep (Norton 360 did that for me).
I have had 6 years of problem-free computing on both XP and Windows 7 with Norton 360 installed and using the registry scanner regularly. I have never once had a virus or malware. I would like to continue in this way and not go back to glitches and freezes and things not loading or whatever. The biggest problems with that used to be after installing or uninstalling a program (particularly Adobe programs) - running the registry cleaner fixed it.
So I am also looking for a good, conservative registry cleaner. And shame on Norton for removing it from their Internet Security product (especially when I paid for it up-front!).
Has anyone tried the registry cleaner in Norton Utilities 16? I would happily pay a one-off licence fee for it if it is as good as the one that was in 360.